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Mike Loucks
Mike Loucks at Fred Martin Superstore

Mike Loucks | Page 3

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.8
99 Reviews
4.8

99 Reviews

Write a Review

99 Reviews of Mike Loucks

August 05, 2024

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Employee Rating

Fred Martin had always been good to me in sales and service. The last service visit was great More

by mattcharlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Taylor Black, Scott Szilagyi , Joe Zink

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Aug 05, 2024

Fred Martin Superstore responded

We're happy to hear that we have been able to provide you with a great experience in every department! Thank you so much for your continued support! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

August 04, 2024

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Employee Rating

Professional, staff very friendly, they send a service reminder, very good job done and again will use Fred Martin services. Thank you! More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Fred Martin Superstore responded

Thank you so for choosing our team and for your 5-star review! We're happy to hear we could get your vehicle fixed up and back on the road! Thank you again and we look forward to your next visit!

May 31, 2024

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Employee Rating

Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Taylor Black, Scott Szilagyi , William Monroe, Mike Naumovski, Jerome Perry, Nick Rizzotto, Brett Smith, Joe Zink

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Jun 06, 2024

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

May 28, 2024

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Employee Rating

The service tech’s were quick, courteous, and professional in performing the oil change in our vehicle. More

by jimandmindy.wilgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco, Taylor Black, Scott Szilagyi , Joe Zink

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May 29, 2024

Fred Martin Superstore responded

Thank you for your kind words and for choosing our service department! We look forward to seeing you again!

May 22, 2024

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Employee Rating

Love the employees, always a great atmosphere, fast and reliable, lists everything needed when buying or servicing a car More

by flairsidemaniac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our staff and out dealership! Your business means a lot to us! Thank you again and we look forward to your next visit!

April 24, 2024

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Timely service, very friendly staff. Listened to my concerns and addressed. Hopefully problem is solved. More

by bparidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Fred Martin Superstore responded

Happy to hear our team could provide you with a great experience! Thank you so much for choosing our team and for taking the time to leave us 5-stars! Please reach out if we can help with anything else. Thank you again!

April 19, 2024

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Employee Rating

Love this dealership! Everyone is so helpful and knowledgeable! I always feel safe and at ease when I talk to anyone at Fred Martin! More

by NilaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Moore

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Apr 22, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

April 16, 2024

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First time buying a car from a dealership, was super nervous David made me feel at home and confident with my decision and made the process super easy More

by Akp94272
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cachat

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Apr 16, 2024

Fred Martin Superstore responded

We're happy to hear David and our team could give you a great experience! Thank you for giving us the opportunity to make your first dealership experience a great one. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your purchase!

March 14, 2024

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Employee Rating

The service department was super help about informing of my vehicles needs as well as with recalls More

by 17mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2024

Fred Martin Superstore responded

We're happy to hear our team could keep you up to date on your maintenance needs! Thank you for taking the time to leave us 5-stars and for choosing our business. We look forward to your next visit!

February 28, 2024

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Employee Rating

Took very good care of my needs and got me in and out in a very timely order More

by timscrltt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 29, 2024

Fred Martin Superstore responded

Thank you for the kind words and for your 5-star review! We appreciate your business!

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