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Mike Loucks
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76 Reviews
76 Reviews
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76 Reviews of Mike Loucks
November 06, 2023
I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchas in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchase to ensure that I did not have any questions regarding my vehicle. About a month after making my purchase, I returned to the dealership to have them install an OEM trailer hitch on my vehicle. I worked with Mike Loucks in the service department, and everything went very smoothly. He got my vehicle in on time, and the job was completed quicker than I expected. I subsequently worked with Mike to have OEM running boards installed on my vehicle, and again, the whole process was completed quickly and smoothly. Overall, my experience with the dealership has been outstanding. More
by Jerry
Other Employees Tagged: Matt Miller, Trey Mihok
Helpful 
October 31, 2023
Scott did a great job! Got me in and out. Great service. Jeep runs fine. Got me in and out. Great service. Jeep runs fine. More
by Llosregni
Other Employees Tagged: Dean Marco, William Monroe , Scott
October 27, 2023
I'd been having an intermittent issue with my Jeep and the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. I appreciated the time and the effort they put in to repairing my vehicle and getting me back on the road and a timely manner. It excellent communication throughout the whole process. More
by Jessjeep
Other Employees Tagged: William Monroe
October 12, 2023
I have used this dealership several times w my 2015 Jeep Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. More
by AC
Verified CustomerAugust 14, 2023
I wasn't sure I rated on how Joe did, I want to make sure that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. More
by maryellenschiedel
Other Employees Tagged: Joe Boughton
May 29, 2023
Fantastic communication, vehicle was as described, wonderful team and thankful we found them. We will be back.. wonderful team and thankful we found them. We will be back.. More
by AGS
Other Employees Tagged: Dean Marco, William Monroe , Eric Breiding
May 23, 2023
Good experience, good experience, good experience, good experience, good experience, good experience, good experience, good experience experience, good experience, good experience, good experience, good experience More
by Arrow12tm
Other Employees Tagged: Chris Tompkins
May 11, 2023
Very helpful in finding the right vehicle in the right price range. Courteous staff and service department. price range. Courteous staff and service department. More
by EMAILADAM63
Other Employees Tagged: Trey Mihok
February 06, 2023
The oil change was quick and it was treated kindly and with respect. Makes it easy to get serviced. with respect. Makes it easy to get serviced. More
by Jbwarner16
Other Employees Tagged: Dean Marco, William Monroe
