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Mike Loucks
Mike Loucks at Fred Martin Superstore

Mike Loucks

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Mike Loucks

April 05, 2026

Dealership Rating
Employee Rating

Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesma More

by D Large
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Joe Van Jura , Amy Moore

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Apr 06, 2026

Fred Martin Superstore responded

We are thrilled to hear that our team could create a great truck buying experience! Thank you for your kind words and for choosing our business. Congratulations on your new Ram and we look forward to seeing you again!

January 24, 2026

Dealership Rating
Employee Rating

Service department did a great job with repairs on our vehicle and went above and beyond More

by generalcandc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Black

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Jan 26, 2026

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!

January 05, 2026

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Employee Rating

Couldn’t expect anything better from the Information updates and how the services were performed. More

by Todd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Fred Martin Superstore responded

Thank you so much for your kind words and for choosing our team! We look forward to seeing you again!

November 21, 2025

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Employee Rating

They were very helpful and kept me informed as to what was going on with the car. More

by Baha5688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Black

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Nov 21, 2025

Fred Martin Superstore responded

Thank you so much for your 5-star rating and for your business! We look forward to your next visit!

November 09, 2025

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Employee Rating

Great service personnel. I have always been pleased that they will let you know which repairs are a priority and which ones can wait till next time. Allowing you to budget fo More

by BATTY.KEVIN@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to your next service visit!

October 21, 2025

Dealership Rating
Employee Rating

Mike in service is a great knowledgeable service manager. He keeps his customers in the loop and follows thru very well. More

by michaelmortier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Fred Martin Superstore responded

Thank you so much for your kind words about Mike and our team. We're happy to hear we could provide you with a great service! Thank you for your business and we look forward to seeing you again!

October 07, 2025

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Employee Rating

Excellent and professional and outstanding service. The only place I’ll let service my vehicle. More

by TaraP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Szilagyi

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Oct 08, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business, Tara! We look forward to seeing you again!

September 07, 2025

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Employee Rating

My service advisor Michael Loucks was terrific! Wonderful experience overalll and Jeep performance is much improved. More

by janaspac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!

September 06, 2025

Dealership Rating
Employee Rating

My service manager Mike Loucks is as always fabulous and super helpful with either of our vehicles when we bring them in for service or recalls. More

by mikestrucking47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Fred Martin Superstore responded

We're glad to hear that Mike could help get you in and out and back on the road! Thank you so much for your kind words and for your business! We look forward to your next visit!

June 04, 2025

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Employee Rating

I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated. More

by Lunsfordkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith, Nick Rizzotto, William Monroe, Chad Willis, Mike Naumovski, Jerome Perry, Joe Van Jura

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Jun 05, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your business and for your review! We look forward to your next visit!

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