Mike Manning | Page 15

Love Forrester We had been looking for a used car for quite some time. We had test drove a few vehicles and drove about an hour and a half to test drive an MKX since We had been looking for a used car for quite some time. We had test drove a few vehicles and drove about an hour and a half to test drive an MKX since we had no dealers in the area. Upon our arrival at the dealership, we saw they were closed but noticed someone in the parking lot so I asked if we could test drive a car. Mike Manning was our salesman and he didn't bat an eye about the after hours test drive. Mike knew all there was to know about the vehicle and was happy to let us drive it. We sat in the showroom for at least half an hour after the test drive, chatting with the Mike and the staff. We ended up buying the 2013 MKX a few weeks later not only for the superb handling, comfort and safety of the vehicle but also for the quality dealership and salesman. Mike was upfront, knowledgeable, friendly and caring about all aspects of the transaction. Our final decision was the family-owned atmosphere of the dealership. They definitely care about the buyer and want them to make the best decision based on their needs. I appreciate the fact that Forrester was not pushy in any way. They let us ask questions and make decisions in our own time. Thank-you, Mike Manning and Forrester for the fine handling of our purchase. It is greatly appreciated. More

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Service visit beyond my expectations During my recent service visit to Forrester for my 18 month service on my 2013 MKX - my salesman, Mike Manning - made my visit more than what I expect During my recent service visit to Forrester for my 18 month service on my 2013 MKX - my salesman, Mike Manning - made my visit more than what I expected. While waiting for the service to be completed Mike took the time to share some details about the new features available in the new MKX and Navigators (which he knows that I'm partial too) - taking the time to let me experience the feel of luxury that the Navigator has to offer was more than I could have expected during my routine service visit. The 2015 Navigator driving experience made me weak in the knees for sure - so thank you Mike for always making me SMILE. More

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Pre-owned Ford Fusion and Mike Manning Mike knows his product and is a super friendly, no pressure guy. He gave us his attention as long as we needed it and talked to my wife as much as he Mike knows his product and is a super friendly, no pressure guy. He gave us his attention as long as we needed it and talked to my wife as much as he did to me (some salespeople only focus on the husband). He made the whole purchase, trade in, and financing process easy. When we had a major issue with the vehicle within 24 hours of purchase, Mike was all over it getting it fixed, providing us with a loaner, and making sure the dealership covered the repair cost. In fact, everyone at the dealership was friendly, attentive, knowledgeable, and professional, from Mike to the service guy to the body shop guy to the cashier in the service department. We also appreciate the dealership's transparency with how they price their pre-owned vehicles. Our vehicle was priced on the lower end of the spectrum and the amount they offered for our trade-in was better than expected. More

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Another Satisfying Experience My fiance and I recently made a purchase of a used car at Forresters and yet again we had another satisfying experience. This is the second vehicle I My fiance and I recently made a purchase of a used car at Forresters and yet again we had another satisfying experience. This is the second vehicle I've bought from Forresters and my family has bought five vehicles from Forresters in the last 10+ years. The professionalism and focus on customer service is evident everytime you step on the property and I've never had a bad experience anytime I've made a purchase with Forresters. Mike and Cody addressed all of our questions and concerns and made sure we were fully comfortable with the vehicle we were about to purchase. Mike walked us through each step of the process and it was as easy of buying experience that I have ever been invovled with. Once all of the papers were signed, Mike personally sat in the vehcile with us for over an hour and made sure we understood all of the features and benefits that our new vehicle had to offer. I would recommend this dealership to anyone and I know without a doubt who will continue to receive my business in the future. Thanks again for a great experience! More

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Excellent experience, as always. As always every time that I have been to Forrester Lincoln I walk away feeling great about the visit. Mike is exceptional and always handles each situ As always every time that I have been to Forrester Lincoln I walk away feeling great about the visit. Mike is exceptional and always handles each situation as if it is his own family or auto that he is dealing with. We are extremely happy with Forrester. More

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Polite salesmanship and great service After owning another make of vehicle for many years I was bored and decided to make a change. I stopped at Forrester's and was pleasantly surprised t After owning another make of vehicle for many years I was bored and decided to make a change. I stopped at Forrester's and was pleasantly surprised to find the friendly, polite and respectful reception that I received from Mike Manning in the Sales Department. . He seemed to understand my needs and helped me select a beautiful 2011 MKX. I still enjoy it as much as the day that I purchased it. Mike introduced me to the service department and I have been working with Kris. Each time I call. for service I am treated with respect. When I have a question it is always answered. I am always treated with utmost courtesy. Mike and Kris make me feel at home. I drive approximately 35 miles for this type of service. I will always recommend Forrester's as the type of car dealership that I want. More

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Polite, Knowledgable, and Rspectful I traveled 62 miles to the dealership after locating a used Jeep Wrangler online that I was interested in buying. After arriving, I also took notice I traveled 62 miles to the dealership after locating a used Jeep Wrangler online that I was interested in buying. After arriving, I also took notice of a Dodge Ram 1500 as a possible alternative purchase. Salesman Mike Manning answered all of my questions regarding both vehicles and allowed me to test drive both. Mr. Manning was very polite and did not pressure me on a purchase or try to steer me away from these vehicles and towards one of their featured Lincoln vehicles. I eventually settled on the Ram pickup. The buying process was efficient and problem free. More

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Awesome experience with Mike Manning! Mike Manning contacted me immediately when I requested information on the car I wanted to purchase. I have never purchased a car that I have not seen Mike Manning contacted me immediately when I requested information on the car I wanted to purchase. I have never purchased a car that I have not seen other than photos. Mike was my eyes and he did a great job letting me know the condition of the car! When the car was delivered I got to meet Mike and he was extremly friendly and provided excellent customer service. The car is everything I dreamed of and everything Mike said it would be. This is my first experience with Forrester Lincoln Mercury and it was excellent. I would highly recommend them and would not hesitate to be their customer again in the future! More

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great dealership! We loved working with Mike, very friendly, great to work with, wanted to make sure we were satisfied. Will definitely go back to this dealership! We loved working with Mike, very friendly, great to work with, wanted to make sure we were satisfied. Will definitely go back to this dealership! More

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Used 2013 Ford Escape We found this vehicle on their EBay site. My wife contacted Mike and he immediately started to work with us. The communication was excellent. He we We found this vehicle on their EBay site. My wife contacted Mike and he immediately started to work with us. The communication was excellent. He went out of his way to meet every one of our needs. He gave us what we wanted on our trade-in. He fixed everything we asked and was great to work with. Took great care of us. We definitely be back!!!!! More

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