Mike Martin
Mike Martin at Golling Chrysler Dodge Jeep Ram

Mike Martin | Page 17

Sales Consultant

Golling Chrysler Dodge Jeep Ram

2405 S. Telegraph Road
Bloomfield Hills, MI 48302

5.0
167 Reviews

I've been part of the Golling family for 19 years. When I'm not at work, I enjoy spending time with my family. Please feel free to stop in our showroom anytime and check out the Golling Difference! Contact me at 248-409-2325 or mike.martin@golling.com.

5.0

167 Reviews

Write a Review

167 Reviews of Mike Martin

May 01, 2013

Dealership Rating

Mike Martin and the Golling team absolutely exceeded my expectation. This was my first brand new vehicle I have every purchased with my own money. I had no clue what to expect from both the dealership or More

by jdillonsoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2012

Dealership Rating

Chad was exceptional. Very helpful and definitely did his best. We did not appreciate being left in the dark regarding financing. We didn't like that after we had agreed to buy the car and then signed More

by alp4576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Micah Morley, Chad O'Guin

Oct 11, 2012

Golling Chrysler Dodge Jeep Ram responded

Good Morning, I am sorry to hear of your experience. If you could share some information I will be able to help. Was your new car a Fiat? did you talk with a Business Manager about your finances. What was the reason your car was in service for. Your complete satisfaction is my goal. Thank you, Joe Ellsasser General Manager Golling Chrysler Dodge Jeep Ram Inc. Cell 248.420.2332

Oct 15, 2012

Golling Chrysler Dodge Jeep Ram responded

Please share with me details on the finance and delay of delivery of your Fiat. Joe Ellsasser General Manager

Oct 15, 2012

Golling Chrysler Dodge Jeep Ram responded

Good Afternoon, I talked with Chad (who was transfered to our Fiat Showroom in Birmingham) and he explained the extended financing and the stratches on the vehicle. I also talked with our Business Manager and told him that we need more finance sources or need to have the institutions approve our loans in a more timely manner. It really should not have taken that long, we wanted to deliver your car as fast a possible too. We also had hoped to polish the stratches, but as you know had to repaint the panels. Please give us another opportunity to to satisfy you. When you are in for your first oil change please stop by and say hi. I would at least like to tell you we want your business and appreciate it. Our business is built on referrals and I want you to be able to confidently recommend us. Joe Ellsasser cell 248.420.2332

Oct 22, 2012

Golling Chrysler Dodge Jeep Ram responded

Andrea, What items are still unresolved that "are not covered under warranty" Joe

Oct 21, 2012

alp4576 responded

Joe, I appreciate you looking into this further. The scratches were the least of our concerns. We took the Caliber for a test drive and we brought it back right away and told Chad that the vehicle needed service. The wheel bearings were bad and there were problems with the breaks. We were assured that all these issues would be taken care of BEFORE we purchased the vehicle. They weren't. This was supposed to be a CERTIFIED used vehicle and it's not. Needless to say, we are extremely disillusioned and extremely disappointed. And now, when we've tried to bring it in for service...we're told "That's not covered by warranty." and "That should have been taken before you bought it." WE TRIED TO MAKE SURE IT WAS AND WE WERE TOLD IT ALL WAS TAKEN CARE OF! Obviously it wasn't. Andrea Preston

October 07, 2012

Dealership Rating

I really like going to Golling because it is kid friendly and filled with people who take the time to help you. Mike stayed an hour after closing to help me get into my new lease and assured me that if I ev More

by dliberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2012

Dealership Rating

Mike Martin and Golling have been good to me and my family for several years now through many new cars, including our new Chrysler 200. Mike and the Dealer have made this a quick, positive, easy exper More

by dewitt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2012

Dealership Rating

I spoke with Mike Martin on Thursday evening about purchasing a new Chrysler Town and Country. I had my new van delivered to my house the following day. Mike exceeded our expectations and made the c More

by dbauerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 27, 2012

Dealership Rating

When we arrived to test drive 2 vehicles, both were waiting for us, running and warm. After we had selected the vehicle for us, the process literally took 2 hours and we left with our van. ALL aspect More

by mjmfowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Verbouw, Michael Martin, Darren Verbouw

February 18, 2012

Dealership Rating

Micheal Martin, sales person, stepped up and took care of my needs for a new van. After having some concerns of repairs that didn't fix the issues. Thank You Mike !!!!!!!!!!!! GREAT JOB!!!!!!!!!!! I More

by dahlerup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Micheal Martin

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