Dealership Experience
45 yrs, 8 mos
Languages Spoken
English
23 Reviews
Write a Review23 Reviews of Mike Mckesson
April 18, 2023
I’ve known Mike McKesson for the 43 years that he has worked at your dealership, he was originally with the parts department. He is a great asset to your company! worked at your dealership, he was originally with the parts department. He is a great asset to your company! More
April 16, 2023
Nothing is to my satisfaction, but that doesn't seem to matter. They are dishonest about sludge to not take responsibility for whatever they did to my car last year because they saw my oil light that just matter. They are dishonest about sludge to not take responsibility for whatever they did to my car last year because they saw my oil light that just turned. They also stated that they fixed the issue with the radio. They did not. Are they going to blame that on an oil as well? No one at the dealership or at GM cares that you all advised that I pick up a car Rolando at dealership knowingly shared "the brakes will go out again." No consideration given for my safety or anyone else on the road. Again, EVERY SINGLE THING I HAVE TRIED TO HAVE THE DEALERSHIP FIX HAD TO BE TAKEN BACK NUMEROUS TO STILL NOT BE FIXED. My brakes went out twice and received a P0017 code FIVE times in 13 months. The GM oil pump issue is well-documented online for GM cars and practically all were recalled except the Terrain, even though it's the same issue as their luxury SUVs are experiencing. Radio replaced 2022, still never worked right. Rolando said it was a simple update and they took care of it now. Radio is still not working properly. No evidence of sludge. All of this so the dealership and GM could find any excuse to try their best to wipe their hands of their product and lack of workmanship. I have documentation of all oil changes and no evidence of sludge. Avoid for your safety and pocket. They do not care about either. More
Other Employees Tagged: Rolando Pardo, Fede Prudhomme
April 16, 2023
Amazing service and amazing staff. They always go above and beyond for all my service needs. They always go above and beyond for all my service needs. More
Other Employees Tagged: Richard Loero, Rolando Pardo, Juan Santos, John Varela, Tony Martinez, Yair Garrido, Mike Valladares , Carlos Gomara
April 13, 2023
the service was good but took a little longer than expected because of the repair but i was provided a loaner for my inconvenience expected because of the repair but i was provided a loaner for my inconvenience More
Other Employees Tagged: Rolando Pardo, Tony Martinez , Carlos Gomara
March 19, 2023
Great service,Profesional people,xcellent attrnrion,super parts dep,great sales lobby,prompt sevice,thaall parts dep,great sales lobby,prompt sevice,thaall More
Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia , Carlos Gomara, Skip Moosang
March 19, 2023
Great team of professionals. State of art facility. Truly helpful in all aspects. Thank you State of art facility. Truly helpful in all aspects. Thank you More
Other Employees Tagged: Mike Penn, Ron Peoples, Beny Ledesma, Ricardo Robinson , Skip Moosang
March 15, 2023
My service man was very smart and efficient. My oil change only took five minutes. My oil change only took five minutes. More
Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia , Carlos Gomara, Skip Moosang