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Mike Nazzaro
Mike Nazzaro at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Mike Nazzaro | Page 3

Service Advisor

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

Contact Me
4.4
73 Reviews

I'm Mike, I have been in Rochester my whole life. Selling cars and servicing them for over 20 years. I love my job and working with the public. I strive to be the best i can be and i make connections with community members, businesses, friends and families. Please leave me some Great feedback.

Dealership Experience

5 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

4.4

73 Reviews

Write a Review

73 Reviews of Mike Nazzaro

November 17, 2025

Dealership Rating
Employee Rating

Awesome Dealer Ship And Service Center. Mike from Service center always takes good care of my truck More

by sburch70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great feedback

November 17, 2025

Dealership Rating
Employee Rating

I was never updated on my vehicles issue. I had to ask what the problem was. The staff is never friendly. More

by sta88
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Alger , The employees listed was not who I delt with

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Nov 18, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I am sorry that this was your experience. I would have loved to be able to reach out to you to hear and address your concerns...however, due to the contact information provided I am unable to locate your contact info. Please give me a call at your convenience if this is an option. Michelle @Cortese Customer Relations 585-277-3241

November 14, 2025

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Employee Rating

Mike N went out of his way to get my thermostat replaced on short notice....General sales manager Dan Obrien always helps with any issues I may have More

by Thomascallahan365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Obrien

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Nov 25, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

"Thank you for the positive review! Our team takes pride in going above and beyond for our customers, just like Mike and Dan did for you. We appreciate your support and look forward to serving you again in the future." #CustomerSatisfaction #ExceptionalService

November 14, 2025

Dealership Rating
Employee Rating

Had problems getting parts. Email only communication is not good customer service to me. Disappointed. More

by jkoval
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Alger

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Nov 25, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We apologize for any inconvenience with parts. We value your feedback and are always looking for ways to improve our customer experience. Please reach out to us directly for any future needs. Thank you.

November 10, 2025

Dealership Rating
Employee Rating

My visit went well and courteously. Thank you, thank you to Cortese Dodge, jeep, etc. More

by mgaelens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for choosing Cortese Dodge, Jeep and for your kind words! We are thrilled to hear that your visit was both successful and courteous. We truly appreciate your business and hope to see you again soon! #HappyCustomers #CorteseDodgeJeep

November 03, 2025

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Employee Rating

I am customer since 2018 and they never disappoint me. My service advisor Mike always helpful. More

by gvirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

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Nov 03, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family we appreciate your business and feedback.

Nov 25, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for being a loyal customer since 2018! We are thrilled to hear that Mike has been helpful and able to meet your expectations every time. We appreciate your trust and look forward to continue providing excellent service.

October 23, 2025

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Employee Rating

Communication by service advisor was lacking and needs to work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. More

by ocuch15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Alger

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Oct 24, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to hear this...I was hoping to reach out to you, however due to the lack of contact information, I was unable to. I would love to speak with you about your concerns, if this is an option. Please give me a call at your convenience. Michelle @Cortese 585-277-3241

October 17, 2025

Dealership Rating
Employee Rating

Very courteous and professional. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. More

by slynn711
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

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Oct 22, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

The kind words mean a lot. Thank you for your business.

October 15, 2025

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Employee Rating

Excellent service from check-in until the work was done on my Jeep. Warranty honored, rental was great. More

by tfree1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger , Kevin

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Oct 15, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

Oct 17, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We appreciate your business.

October 09, 2025

Dealership Rating
Employee Rating

Service people were very helpful and accommodating. Repairs were taken care of in a timely manner. More

by cstrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

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Oct 20, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We are grateful for your business.

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