Mike Olson
Mike Olson at DCH Brunswick Toyota

Mike Olson | Page 5

Service Manager

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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107 Reviews
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107 Reviews

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107 Reviews of Mike Olson

April 06, 2024

Dealership Rating
Employee Rating

I Use 1 Manager &Mechanic For My Service For The Last 4 years,Outstanding Guys More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

DCH Brunswick Toyota responded

EJ, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 02, 2024

Dealership Rating
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Surprisingly service guys are much much better than sales !!!. Usually i have seen at every dealer sales team is passionate but here is different service team is much more professional and ready to help More

by Gaurav
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Andre Stith , Jabril Doty, Tung Lee

Apr 03, 2024

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 21, 2024

Dealership Rating
Employee Rating

Kevin was great and the mechanic who worked on my car sent a very thorough video that explained everything in detail. Both did an excellent job. My car is riding smoothly. Thank you More

by NADINE411
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Andre Stith

Mar 22, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Nadine, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

Dealership Rating
Employee Rating

1. I took 20 min in line just to dop off my car. 2. after my car was finished it took another 30 min took get the paper work fixed so I could leave. 3. I was told the serpentine belt I replaced two we More

by JAYLOT105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2024

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

Dealership Rating
Employee Rating

They are very efficient and honest with the repairs. The people are very polite and profesional. More

by Dionrsuarezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Mar 17, 2024

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 08, 2024

Dealership Rating
Employee Rating

Great service and staff. Rich and Mike always excellent. The entire team helpful. The only place I allow to service my Toyota. More

by acjeepguy37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Feb 08, 2024

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with Rich and Mike here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Feb 08, 2024

acjeepguy37 responded

Well run dealership! Great job Lisa!!

February 07, 2024

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Everything was excellent. Great experience, they help me with everything I needed. Efficient and quick service More

by LORENA.ELEUTERIO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Feb 07, 2024

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Lorena, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 05, 2024

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Employee Rating

I went to have brakes job done. Till that time my TMPS was working perfectly. After I got out of the dealership, the TMPS does not work. Initially I thought it might be due to cold More

by Rasik Desai
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Scesney

Feb 08, 2024

DCH Brunswick Toyota responded

Rasik, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 03, 2024

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All over good services. We would like to stop by again for services. Good job. Thanks More

by TRIPLEQUEEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 03, 2024

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 02, 2024

Dealership Rating
Employee Rating

Excellent scheduling and parts dept Kevin advisor was excellent technician was very helpful excellent service timely matter cashier was excellentoio More

by nancyd102
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2024

DCH Brunswick Toyota responded

Thank you so much for your excellent review, Nancy! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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