Rich Mootz
Rich Mootz at DCH Brunswick Toyota
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Rich Mootz

Service Director

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.7
79 Reviews

Dealership Experience

27 yrs, 3 mos

Industry Experience

44 yrs, 5 mos

4.7

79 Reviews

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79 Reviews of Rich Mootz

May 01, 2024

Dealership Rating
Employee Rating

Outstanding group of people that I’ve dealt with for three vehicles from this dealership More

by JKOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo

April 30, 2024

Dealership Rating
Employee Rating

My vehicle was given back to me from the service in the far worse condition that it came in for service. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 29, 2024

Dealership Rating
Employee Rating

Very satisfied with the service and safety inspection. The was completed in a timely manner More

by KMOORE9V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Stith

Apr 29, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

Dealership Rating
Employee Rating

Service of the car was very good. However, this EV is very new and I had many questions to ask. Every time I asked how 12V auxiliaries battery is charged but body gave satisfactory an More

by vasunil25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Apr 29, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

Dealership Rating
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I felt very relaxed in your new dealership, while waiting for my car getting serviced by your friendly, competent workers. Thank you. More

by JSHIN4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 26, 2024

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Always accommodating and great service team! Thanks see you on the next service call! Todd More

by Tswillinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 24, 2024

Dealership Rating
Employee Rating

Excellent service exceptional workers, friendly employees, relax atmosphere, very good place to buy a car!!! More

by leonachandler0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

DCH Brunswick Toyota responded

Thank you, Leona, for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 23, 2024

Dealership Rating
Employee Rating

You are great people. treating customers very well.sometime it is very long time of period to wait. That is u need to improve.that is all. More

by Pateljyotsna46
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 26, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We'll be sure to share your comments with our crew. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 21, 2024

Dealership Rating
Employee Rating

Staff was courteous and efficient. Car was prepared on time a work completed. Updated via text and email on progress including photos. More

by DOCTORMANGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 20, 2024

Dealership Rating
Employee Rating

DCH BRUNSWICK TOYOTA Staff in the maintenance service department are helpful, courteous, and work efficiently. However, in regards to finalizing the charges on the invoice- the labor cost are outrageousl More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo, Nirav Patel, Adriana Rojas, Kevin Scesney, Andre Stith, Lisa Devivo, Amir Romero-Harvey, Mike Olson, Amir Harvey-Romero , Thanks To:⭐⭐⭐⭐⭐💯Service Advisor: Steven Tavares; Gary; Kervis; VIP Cord. Michele Mupo; Nancy in Finance; Juan@vehicle checkin and DCH Technicians.

Apr 22, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Theresa, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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