Mike Olson
Mike Olson at DCH Brunswick Toyota

Mike Olson | Page 7

Service Manager

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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107 Reviews
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107 Reviews

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107 Reviews of Mike Olson

January 20, 2024

Dealership Rating
Employee Rating

Good service, never offer service that not needed, good customer service, good price for parts. More

by ONGKO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Jan 21, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

Dealership Rating
Employee Rating

When my car battery died they got me quick service appointment and got me in and out in time to pick my child up from school. Really appreciated their attentiveness. More

by mbutrfli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

Dealership Rating
Employee Rating

Dealer employees nice. $2000 to fix a switch-ridiculous. I will buy the part for $150 and have a local garage install it. I hate going to dealer service centers. What a ri More

by taschaffer08904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Scesney, Rich Mootz

Jan 24, 2024

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 19, 2024

Dealership Rating
Employee Rating

I have been coming to this dealership for many years! I have never had any problems with service or buying a vehicle with Toyota. I hope to stay with them for many years to come! I love or have loved all More

by daswolfpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

Dealership Rating
Employee Rating

The service center was clean and the staff was ver professional. I was impressed with the video reports as well. . More

by RASHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Jan 19, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 17, 2024

Dealership Rating
Employee Rating

Quick and fast service. Never a problem. Always friendly and short wait being processed. Will always use your center More

by JIMG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Jan 17, 2024

DCH Brunswick Toyota responded

Jim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 17, 2024

Dealership Rating
Employee Rating

Getting the appointment was very easy. The sevice was excellent and prompt. The service staff was courteous and pleasant. Overall was a great experience. More

by SV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Jan 17, 2024

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Dealership Rating
Employee Rating

Kevin was pro-active and took ownership for the issue/concern. The repairs was completed in a very timely manner More

by COMPTONLILDHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz

Jan 17, 2024

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Dealership Rating
Employee Rating

They are very friendly and 100% professional in service and attention I recommend it When you want good service visit it More

by Chailyn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz , Steven

Jan 17, 2024

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Dealership Rating
Employee Rating

Very transparent on work done and cost. But slow service of front desk is a bit frustrating. But overall I will again go back because of work done transparency. More

by PRABHU.JHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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