Mike Ozark

Friendly, informative although it took more time for paperwork than expected. We'rehappy with our vehicle . paperwork than expected. We'rehappy with our vehicle . More

by jeane.mcginn Verified Customer Verified Customer

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Good dealer great service , cheep material car with cheep plastic smell and low quality fabric plastic smell and low quality fabric More

by raidmonir Verified Customer Verified Customer

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I'm pretty upset with this dealership right now. I went to file a claim with assurant (basically a tire insurance that I purchased through the dealership when I bought the vehicle) & the website tol I went to file a claim with assurant (basically a tire insurance that I purchased through the dealership when I bought the vehicle) & the website told me I have to contact dealership first to make sure that's not under warranty. I tried to call the dealership- the first guy tried to transfer me & hung up, then I got the same guy again & he transferred me to service- who said that's not who I'm supposed to talk to so she transferred me to finance- where the phone rang 50 times (not even kidding) before someone answered & said they actually didn't even know who I'm supposed to talk to so they took my name & number & said they would have someone contact me. 2 HOURS LATER after I went & had the tire fixed myself, someone finally called. Zero help. Also- When I look up a preferred repair place on Assurant, the nearest place is almost 20 miles away... I wish I would've known this before. I'm really disappointed. More

by Becky K Verified Customer Verified Customer

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Nice and clean show room. Easy to get to . Salesman is helpful. Answer phone call without delay and put me on hold just a short time. Financial advisor is professional a Easy to get to . Salesman is helpful. Answer phone call without delay and put me on hold just a short time. Financial advisor is professional and explained the information clear with no pressure . More

by LFLAM99 Verified Customer Verified Customer

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They were very welcoming, I really enjoyed my time there and they have great cars. and they have great cars. More

by salyacamara78 Verified Customer Verified Customer

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Mike Ozark and Quoc Vu were both very helpful. Good communicators. Very personal. Everything explained to our satifaction. Good listeners when we had questons. The facility was kept neat and Good communicators. Very personal. Everything explained to our satifaction. Good listeners when we had questons. The facility was kept neat and orderly. Nice waiting area for customers when having cars worked on. More

by bruce.kalland Verified Customer Verified Customer

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From start to finish, I can’t imagine how the process could have gone any smoother than it did. could have gone any smoother than it did. More

by brandondfinke Verified Customer Verified Customer

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Carl was very helpful with my battery service and made sure the problem was resolved when it was all said and done kudos to Carl and the team at Luther Brookdale Honda.-Baynah sure the problem was resolved when it was all said and done kudos to Carl and the team at Luther Brookdale Honda.-Baynah More

by baynah15 Verified Customer Verified Customer

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The entire team took plenty of time to walk me through the leasing process, vehicle options, timeline. I was very pleased with my experience! the leasing process, vehicle options, timeline. I was very pleased with my experience! More

by jacklampert6 Verified Customer Verified Customer

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They were great! Good customer service, quick to respond, not pushy, helpful in understanding the different features on the vehicle and model lines. Good customer service, quick to respond, not pushy, helpful in understanding the different features on the vehicle and model lines. More

by ph Verified Customer Verified Customer

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