Mike Patrick | Page 2

Kind, courteous people very knowledgeable Focused on getting my problem solved and recall issues taken care of getting my problem solved and recall issues taken care of More

by WILLHRUSKA2 Verified Customer Verified Customer

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They are very friendly and easy to work with, Derricka was very helpful, patient and understanding with my needs Always have a great experience at Victory. was very helpful, patient and understanding with my needs Always have a great experience at Victory. More

by HERRON6 Verified Customer Verified Customer

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The service was excellent. They kept me informed on service steps and what needed attention given time phase since last service. Records were checked to get exact last- service They kept me informed on service steps and what needed attention given time phase since last service. Records were checked to get exact last- service dates. The car was washed and parked ready to go. Personnel were courteous. They have a nice waiting room and the service coordinator made sure it was well stocked with refreshments for customer waiting time consumption. More

by SOR2T Verified Customer Verified Customer

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Everyone there goes above and beyond to make sure the customer is one hundred percent satisfied. This dealership is honest and fair, plus they have a lot of integrity. customer is one hundred percent satisfied. This dealership is honest and fair, plus they have a lot of integrity. More

by STUDIOKEEPER Verified Customer Verified Customer

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The dealership is local, so that’s why I would recommend it. There were a couple of things that I was disappointed in. We purchased a 25 Honda crv hybrid. The back hatch does not have a lift button inside t it. There were a couple of things that I was disappointed in. We purchased a 25 Honda crv hybrid. The back hatch does not have a lift button inside the car. The salesman said I could just use my key fob instead. That is not true. It does not work, so the whole back hatch is manual. They were offering a gift with purchase. Initially I said I wanted the Blackstone. The very next day, we called our salesperson to say we changed our minds and wanted the $500 visa gift card instead. He assured us there was no problem and that he’d change that. When we picked up the car, we again said we wanted the gift card. We were told it would come to us in the mail after every teas documented This time it was who they refer to as “Big Mike”…he is the general manager. Just yesterday we got a call from Big Mike who was irritated that we refused delivery of the Blackstone. I refreshed his memory about changing the gift…the very next day after purchasing the car. He said to just come pick up the gift card at the dealership. When my husband went in to get the card, he actually rolled his eyes at another salesman and then gave Tim the card. This has left us with a very bad taste in our mouths for the general manager. We hope to receive all of our service there and definitely hope we won’t be treated poorly by those who work there. Our experience was good until yesterday. More

by timandsuemizer Verified Customer Verified Customer

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Awesome customer service never had any problem been going there for 15 years won't go any where else there for 15 years won't go any where else More

by WHISPER123MA Verified Customer Verified Customer

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Great personal service and attention. The dealership has excellent leadership both on the sales side and the service side. The dealership has excellent leadership both on the sales side and the service side. More

by ENCINITOS Verified Customer Verified Customer

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Awesome,fantastic,superb, excellent service, write at least fifteen words,fifteen word minimum,your review least fifteen words,fifteen word minimum,your review More

by CALVINHARDEN89 Verified Customer Verified Customer

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Every one was very perfessional. Service was great My car was done in a good amount of time Service was great My car was done in a good amount of time More

by TLKATCHUR Verified Customer Verified Customer

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