Mike Peacock
Mike Peacock at Kenny Ross Ford South

Mike Peacock

Used Car Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
29 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

4.9

29 Reviews

Write a Review

29 Reviews of Mike Peacock

June 30, 2025

Dealership Rating
Employee Rating

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms More

by Hoseman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 30, 2025

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

May 06, 2025

Dealership Rating
Employee Rating

Alex was my salesman. He did a wonderful job explaining the vehicle I purchased. Extremely personable and pleasant. More

by mcasilli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Glunt, Alex Toomey

May 07, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 30, 2025

Dealership Rating
Employee Rating

We came in without an appointment but Alex came right out to help. Even though our transaction lasted past closing time, we never once felt rushed More

by Danelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Toomey

February 08, 2025

Dealership Rating
Employee Rating

Called and booked a inspection and overall check of my bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased More

by b.hanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

I ordered a Maverick Hybrid AWD in August. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. More

by capt-tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 05, 2024

Dealership Rating
Employee Rating

Great customer service and knowledgeable, they made my car buying experience very pleasant and quick. More

by rhutchison369
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik , Hannah

Dec 06, 2024

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2024

Dealership Rating
Employee Rating

It’s always a pleasure coming in for service. I love my Edge and Miles was awesome! More

by steve.wine968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

Ky Jones was very professional and helpful throughout the entire process. The sales management and finance team were both also professional and helpful. More

by shane-kearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Glunt, KYRON JONES

Nov 15, 2024

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2024

Dealership Rating
Employee Rating

Great experience getting a new truck with a team that seemed willing to work with me. More

by BWITSBERGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Glunt , Kaeley Lentz

Oct 10, 2024

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 25, 2024

Dealership Rating
Employee Rating

Stephanie Kear and her team did a great job on our 2019 ford Ecosport. good job well done. More

by mokeymj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

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