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Mike Peacock

Overview Reviews (29) Inventory (227)

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Mike Peacock

Used Car Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9

29 Reviews

Overview Reviews (29) Inventory (227)

Dealership Experience

6 yrs, 9 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English

4.9

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Mike Peacock

June 30, 2025

Dealership Rating

Employee Rating

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms as well as news organizations sites. I have audio More

by Hoseman31

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: John Eberlein, Ray Glunt, HANNAH JOSEPH, Michael Buch, Anthony Naret

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Jun 30, 2025 -

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

May 06, 2025

Dealership Rating

Employee Rating

Alex was my salesman. He did a wonderful job explaining the vehicle I purchased. Extremely personable and pleasant. He did a wonderful job explaining the vehicle I purchased. Extremely personable and pleasant. More

by mcasilli

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Glunt, Alex Toomey

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May 07, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 30, 2025

Dealership Rating

Employee Rating

We came in without an appointment but Alex came right out to help. Even though our transaction lasted past closing time, we never once felt rushed to help. Even though our transaction lasted past closing time, we never once felt rushed More

by Danelle

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Toomey

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February 08, 2025

Dealership Rating

Employee Rating

Called and booked a inspection and overall check of my bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased More

by b.hanberry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 09, 2025

Dealership Rating

Employee Rating

I ordered a Maverick Hybrid AWD in August. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. All made the process pleasant. More

by capt-tom

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Eberlein, Ray Glunt, Alex Toomey, HANNAH JOSEPH

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December 05, 2024

Dealership Rating

Employee Rating

Great customer service and knowledgeable, they made my car buying experience very pleasant and quick. car buying experience very pleasant and quick. More

by rhutchison369

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik , Hannah

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Dec 06, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2024

Dealership Rating

Employee Rating

It’s always a pleasure coming in for service. I love my Edge and Miles was awesome! I love my Edge and Miles was awesome! More

by steve.wine968

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Bodzer, John Eberlein, Ray Glunt, Alex Toomey, Jeremy Houser, Sarah Kassouf, NICK KRISTIANSEN, KYRON JONES , Steve Wine

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November 15, 2024

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Employee Rating

Ky Jones was very professional and helpful throughout the entire process. The sales management and finance team were both also professional and helpful. entire process. The sales management and finance team were both also professional and helpful. More

by shane-kearns

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Glunt, KYRON JONES

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Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2024

Dealership Rating

Employee Rating

Great experience getting a new truck with a team that seemed willing to work with me. seemed willing to work with me. More

by BWITSBERGER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Glunt , Kaeley Lentz

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Oct 10, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 25, 2024

Dealership Rating

Employee Rating

Stephanie Kear and her team did a great job on our 2019 ford Ecosport. good job well done. ford Ecosport. good job well done. More

by mokeymj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 26, 2024 -

Kenny Ross Ford South responded

Dealership Inventory (227 Vehicles)

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2025 Ford F-150

new

Silver Metallic exterior

Automatic

Four-wheel Drive

$56,250

View Vehicle Details

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2014 Jeep Wrangler Unlimited | used

$18,000

2014 Jeep Wrangler Unlimited

used

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$18,000

View Vehicle Details

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2025 Ford F-150 | new

$50,750

2025 Ford F-150

new

Oxford White exterior

Automatic

Four-wheel Drive

$50,750

View Vehicle Details

View Details

2025 Ford F-150 | new

$54,500

2025 Ford F-150

new

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

$54,500

View Vehicle Details

View Details

2022 Ford F-150 | used

$41,999

2022 Ford F-150

used

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

$41,999

View Vehicle Details

View Details

2025 Ford F-150 | new

$54,500

2025 Ford F-150

new

Iconic Silver Metallic exterior

Automatic

Four-wheel Drive

$54,500

View Vehicle Details

View Details

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