A lifelong Omaha resident, Mike has been a member of the Gorges Volvo family since 2007. Mike is not only our Overseas Delivery Specialist, he's also one of our most knowledgeable Volvo experts; taking product expertise to an unexpectedly high level. Mike and his wife Sarah have owned 7 Volvos over the years so ask him anything; if he doesn't know, he'll find out!! Mike and Sarah have been married since 2006 and enjoy spending time with their daughter and the rest of their families. If you run into Mike outside of the dealership, it would likely be on the golf course or at a Jays game.
Read moreDealership Experience
19 yrs, 6 mos
Industry Experience
27 yrs, 6 mos
Specialties & Trainings
Great communicator
Great teacher
Very techy
Great product knowledge of the auto industry as a whole
Not pushy
Easy going
Languages Spoken
English
Employee Video
429 Reviews
Write a Review429 Reviews of Mike Percival
July 16, 2019
Easy, smooth purchase I went in looking for a new car and came out with a new XC90. The buying process was absent of any pressure and felt I was treated fairly and given go I went in looking for a new car and came out with a new XC90. The buying process was absent of any pressure and felt I was treated fairly and given good value for our trade-in. Our new vehicle is great and I wouldn’t hesitate to buy a car from Gorges again. More
Other Employees Tagged: Chad Christensen, Joel Palmquist
July 09, 2019
Purchased a used vehicle I would give more stars if available. I was recommended by a family member to a salesperson. Mike had the car pulled up, cleaned up, and ready for m I would give more stars if available. I was recommended by a family member to a salesperson. Mike had the car pulled up, cleaned up, and ready for my test drive. I had what I thought were fair numbers on price and trade, and they were exceeded. Zero pressure on up sales from Joel after the agreement (which were actually spectacular offers). I was in and out right at 2 hours. Highly recommended dealership. More
Other Employees Tagged: Joel Palmquist
July 08, 2019
Service visit Very pleasant. Kind and courteous staff. Pricing is high. Like the rewards program. Look forward to the spring and fall festivals. New showroom look Very pleasant. Kind and courteous staff. Pricing is high. Like the rewards program. Look forward to the spring and fall festivals. New showroom looks great. More
Other Employees Tagged: Joel Palmquist , Matt Brewster, Haley Frost
June 16, 2019
Outstanding experience Mike Percival went out of his way to get the exact vehicle for me at the best price!!! He gave me his cell phone and told me to call anytime even if h Mike Percival went out of his way to get the exact vehicle for me at the best price!!! He gave me his cell phone and told me to call anytime even if he was not at work. More
Other Employees Tagged: Joel Palmquist , Charles Erickson
June 05, 2019
Great Service I am a loyal Volvo owner. A big reason why is their service department. The employees in the service department have been there for a while and they a I am a loyal Volvo owner. A big reason why is their service department. The employees in the service department have been there for a while and they are top notch. More
Other Employees Tagged: Josh, Cory
May 03, 2019
Great experience They just do a nice job taking care of costumers. We enjoy working with Mike and his sharing of baby pictures, just wish the dealership was closer to They just do a nice job taking care of costumers. We enjoy working with Mike and his sharing of baby pictures, just wish the dealership was closer to were we live. More
Other Employees Tagged: Jeff Spencer
May 03, 2019
Excellent service! Very good service. I like the fact that there was no high pressure salesman chasing us around the place when we where trying to make up our minds. Very good service. I like the fact that there was no high pressure salesman chasing us around the place when we where trying to make up our minds. More
Other Employees Tagged: Marcus Gorges, Joel Palmquist
May 02, 2019
great Friendly knowledgable customer service, sales and service. No pressure sales or follow-up. Well trained employees explain in detail the sales and serv Friendly knowledgable customer service, sales and service. No pressure sales or follow-up. Well trained employees explain in detail the sales and service process and insure you are taken care of. More
Other Employees Tagged: Chad Christensen, Joel Palmquist
April 29, 2019
Series of unfortunate events Bought a pristine used 2013 Volvo C70 convertible in February. Blew the transmission hose due to driving over ice boulder after just a few weeks. H Bought a pristine used 2013 Volvo C70 convertible in February. Blew the transmission hose due to driving over ice boulder after just a few weeks. Had to have car towed in and repaired. Later discovered leaking transmission due to bad ring on hose so towed in for repair a 2nd time. Later had remote door lock relay switch go bad and could not start car so had a 3rd tow to dealer for replacement and had a bad starter so it was replaced. Not to mention when I bought the car I assumed it came with 2 keys but was not told there was only 1 key until after I bought the car so had to pay extra for them to provide a second key, but to their credit they split the cost of the key. I am glad that I bought a 3 year warranty on this car. Have spent $300 on repairs and the key replacement since I originally bought the car. Without the warranty I would have spent an extra $1,000. They did make everything right in the end but for a while it looked like I had purchased a lemon. More
Other Employees Tagged: Kevin Parks
April 25, 2019
Great Service Always on time. Willingly answers my questions. Good follow up. This is a great team that works well together. Not pushy. Knowledgeable about their Always on time. Willingly answers my questions. Good follow up. This is a great team that works well together. Not pushy. Knowledgeable about their cars More

