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Mike Percival
429 Reviews
A lifelong Omaha resident, Mike has been a member of the Gorges Volvo family since 2007. Mike is not only our Overseas Delivery Specialist, he's also one of our most knowledgeable Volvo experts; taking product expertise to an unexpectedly high level. Mike and his wife Sarah have owned 7 Volvos over the years so ask him anything; if he doesn't know, he'll find out!! Mike and Sarah have been married since 2006 and enjoy spending time with their daughter and the rest of their families. If you run into Mike outside of the dealership, it would likely be on the golf course or at a Jays game.
Read moreDealership Experience
19 yrs, 6 mos
Industry Experience
27 yrs, 6 mos
Specialties & Trainings
Great communicator
Great teacher
Very techy
Great product knowledge of the auto industry as a whole
Not pushy
Easy going
Languages Spoken
English
Employee Video
429 Reviews
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429 Reviews of Mike Percival
November 05, 2018
Correct problem on our new XC 60. Our XC 60 had a problem cooling when we picked it up at the overseas delivery center. The problem was supposed to be corrected before it was shipped Our XC 60 had a problem cooling when we picked it up at the overseas delivery center. The problem was supposed to be corrected before it was shipped to the U.S.:It wasn’t! Gorges Volvo worked on the “new” car for 3 days finally finding the problem which was corrected. More
by JBERTINETTI
Verified CustomerOther Employees Tagged: Corey in service.
October 31, 2018
Always excellent service Everyone is always good to me and my vehicle. I would'nt go anywhere else. I would always by another Volvo vehicle especially from Gorges. Everyone is always good to me and my vehicle. I would'nt go anywhere else. I would always by another Volvo vehicle especially from Gorges. More
by My C30
Other Employees Tagged: Jeff Spencer
October 22, 2018
Great experience! Salesman was very knowledgeable and very pleasant to work with. He was also considerate of how much time we wanted to spend at the dealership . Salesman was very knowledgeable and very pleasant to work with. He was also considerate of how much time we wanted to spend at the dealership . More
by PEARL12754
Other Employees Tagged: Joel Palmquist
October 19, 2018
First Volvo The dealership was very knowledgeable and gave us a lot of helpful information. Mike was great about showing us everything we needed to know about our The dealership was very knowledgeable and gave us a lot of helpful information. Mike was great about showing us everything we needed to know about our new Volvo. He made sure we didn’t have any questions before we left and let us know if we do we could contact him! More
by BROOKE_MOATS
Other Employees Tagged: Chad Christensen, Joel Palmquist
October 14, 2018
30k service Always awesome team. Corey and all of the team are the best. I would ans have recommended the whole dealership to friends and family. Thanks very Always awesome team. Corey and all of the team are the best. I would ans have recommended the whole dealership to friends and family. Thanks very More
by ERICHK0414
Other Employees Tagged: Corey in service
October 14, 2018
Disappointed in the Mileage discrepancy and no real resoluti We leased a brand new car only to find out the Mileage was not correct. It was technically a used car and there was no real resolution of the major sc We leased a brand new car only to find out the Mileage was not correct. It was technically a used car and there was no real resolution of the major screw up. Should have been a price adjustment More
by SWANNY805
October 07, 2018
Excellent and reasonably priced service as usual We have a 2008 V70 and a 2013 XC60 and only entrust them to Gorges Volvo. This time we brought in the V70 for work and had an unexpected situation ari We have a 2008 V70 and a 2013 XC60 and only entrust them to Gorges Volvo. This time we brought in the V70 for work and had an unexpected situation arise where we had to leave Omaha for a few days. The folks at Gorges Volvo were patient while I had no service on my phone and didn’t do any work until they heard back from me. I’ve been going to Gorges for about ten years now for sales and service an appreciate the consideration and advice they’ve given me over the years. More
by Ian
Other Employees Tagged: Joe Isbell, Chad Christensen , Kevin, Cory, Josh
October 04, 2018
Awesome dealership in Omaha This was my 6th or 7th car purchase. I’ve bought from other dealerships as CarMax, village pointe Toyota, Baxter ... this is by far the best dealershi This was my 6th or 7th car purchase. I’ve bought from other dealerships as CarMax, village pointe Toyota, Baxter ... this is by far the best dealership I’ve had to deal with. Bought a Lexus GX460 from them. I love the car I love their service and the whole experience was seemless. Thanks again. More
by JOJOMOAGA
Other Employees Tagged: Joe Isbell, Marcus Gorges, Joel Palmquist
October 02, 2018
tire inflation You over inflated my left front tire by 11psi the car actually pulled a little to one side, I fixed with my gauge, the back left was under inflated, t You over inflated my left front tire by 11psi the car actually pulled a little to one side, I fixed with my gauge, the back left was under inflated, they were perfect when I brought it in, I use my own gauge, not happy with that, I think I should get a couple of free oil changes for that!! More
by Rs nascar101
Other Employees Tagged: Joel Palmquist , Dan Birge, Jeff Spencer
September 30, 2018
service I would recommend Gorges Volvo for both sales and service . The service and follow up is excellent. All of your staff is friendly and courteous. I would recommend Gorges Volvo for both sales and service . The service and follow up is excellent. All of your staff is friendly and courteous. More
by GODDARDJIMMY75
Other Employees Tagged: Jeff Spencer, Mike Percival, Jeff Spencer
