Mike Percival | Page 39

Friendly Staff, Always Willing to Go the Extra Mile Loved working with Mike as we were looking for a very specific vehicle. I was looking for a 1 to 2 year old XC90 in a specific color (interior and ext Loved working with Mike as we were looking for a very specific vehicle. I was looking for a 1 to 2 year old XC90 in a specific color (interior and exterior) so I was super hard to please. He never never made me feel guilty every time I told him no to a vehicle he found. Everyone is super friendly when I call in. I live a couple hours away from the dealership and they try to fit me in whenever it works for me. I called on a Wednesday to schedule a service visit and they fit me in that Saturday morning. Always a good experience. More

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Love my new car! Buying my used but new to me car was painless and fast! Mike Percival did a great job walking me through the process and keeping it stress free! I wil Buying my used but new to me car was painless and fast! Mike Percival did a great job walking me through the process and keeping it stress free! I will be back! Thanks for everything! More

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Seatbelt SRS issues Great experience from start to finish. They hooked my car up to the computer to figure out what was going on. Once he found out the seatbelt was the e Great experience from start to finish. They hooked my car up to the computer to figure out what was going on. Once he found out the seatbelt was the error he would not let me take my car back as it was unsafe and provided me with a courtesy car. He went above and beyond then what I expected in customer service and even made sure my car was washed when I picked it up. I’ve never had that at any other dealership when I took my car in. Amazing service all around! More

by tmcdonald2376 Verified Customer Verified Customer

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Fantastic experience!! I had a great experience and actually enjoyed car shopping for the first time in my life. Mike showed me pictures via text and I immediately fell In l I had a great experience and actually enjoyed car shopping for the first time in my life. Mike showed me pictures via text and I immediately fell In love with the car. I went and saw it and bought it that’s night. Mike stayed until almost 8pm to go over all of the features and also was available via his cell to answer any questions I had after the purchase was made. I don’t know if I’ll want to give this car up after the lease is up!! More

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Agent was awesome and transaction smooth Sales lady was very professional and allowed us to have a moment of reflection before finalizing our decision. Very friendly environment and I am happ Sales lady was very professional and allowed us to have a moment of reflection before finalizing our decision. Very friendly environment and I am happy with my purchase. More

by Jon Verified Customer Verified Customer

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The best dealership and team I have ever worked with! I wanted to share a quick note regarding the excellent service that I received at Gorges Volvo. I had the pleasure of working with both Dan Birge and I wanted to share a quick note regarding the excellent service that I received at Gorges Volvo. I had the pleasure of working with both Dan Birge and Mike Percival. I cannot say enough how welcoming, knowledgeable, and patient they were throughout this entire process. They made me feel as though I could reach out to them at any time and the service they provided was second to none. Last night I was able to pick up my new XC40 and Mike absolutely went above and beyond to make this experience one to remember. I have bought many new vehicles over the years and I have never encountered such a smooth and excellent transaction. Mike made me feel like a top priority and I never felt rushed. I was incredibly impressed with how knowledgeable Mike was on the XC40 and all of the technology that goes with it. He took the time to go through the various features with me and he personalized the experience. You have an outstanding employee in Mike and because he has set the bar so high, I know we will be repeat customers and will certainly pass along our great experience with others. Many thanks to Mike, Dan, and your entire team. Have a great day and thank you for the wonderful new vehicle. More

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Amazing Gorges Volvo was amazing to work with and Mike Percival is the BEST! A family owned store, each person values your business and goes out of their way Gorges Volvo was amazing to work with and Mike Percival is the BEST! A family owned store, each person values your business and goes out of their way to help. They are thorough and helpful even after the sale. We will definitely buy from Gorges Volvo again! More

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Too easy! We had a great experience at Gorges Volvo! It was very easy with no back and forth like many experiences we have had at other dealerships. We came in, We had a great experience at Gorges Volvo! It was very easy with no back and forth like many experiences we have had at other dealerships. We came in, test drive, and purchased relatively quickly. Thanks to the awesome staff! More

by K_WSAVAGE Verified Customer Verified Customer

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Amazing Mike and the whole team were amazing. I would give them a 11 out of 10! They were very knowledgeable and fair. They are the best Mike and the whole team were amazing. I would give them a 11 out of 10! They were very knowledgeable and fair. They are the best More

by DBRADLEY111 Verified Customer Verified Customer

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EXCELLENT IN ALL ASPECTS excellent service people, they really listened to our concerns and paid attention to detail - really wanted us to be satisfied in every way with the v excellent service people, they really listened to our concerns and paid attention to detail - really wanted us to be satisfied in every way with the vehicle we selected. They were very knowledgeable about the vehicles on the lot and the features included on every vehicle - we test drove several different models before selecting our purchase. More

by KAYGRAFF Verified Customer Verified Customer

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