Check out Mike Pfender's reviews on DealerRater

August 03, 2024

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Employee Rating

Every one is friendly and professional, as well as understanding. The waiting area is exceptional. It's open on one end and cozy on the other, very well planned for such a different array of people. understanding. The waiting area is exceptional. It's open on one end and cozy on the other, very well planned for such a different array of people. More

by lisadunavant13

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Sherry Parker, Sales

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Aug 08, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

August 03, 2024

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Employee Rating

Great fast service! Nice waiting room as well. They even washed my car after service Nice waiting room as well. They even washed my car after service More

by Cgoad914

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Recommend Dealer

Yes

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Aug 08, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

August 01, 2024

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Employee Rating

Mike was amazing! He listened to our needs and helped us out! He made us feel comfortable and totally took care of us thanks again Mike will see you again soon! He listened to our needs and helped us out! He made us feel comfortable and totally took care of us thanks again Mike will see you again soon! More

by brandonrwoodyard

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

August 01, 2024

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Everytime I come to this location, this is nothing but the best service, every single time. the best service, every single time. More

by Esme

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Manny Martinez

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Aug 02, 2024 -

Shottenkirk Toyota Weatherford responded

Esme, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

July 31, 2024

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Employee Rating

Received our car back from service and once we arrived home, noticed damage to front grille area. Damage was not from rock chip, more like from a belt buckle. Brought it to the attention of management and home, noticed damage to front grille area. Damage was not from rock chip, more like from a belt buckle. Brought it to the attention of management and were told it was already there upon arrival but photo evidence does not support. More

by Dave

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Recommend Dealer

No

Other Employees Tagged: Manny Martinez

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Aug 01, 2024 -

Shottenkirk Toyota Weatherford responded

Dave, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

July 25, 2024

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Employee Rating

Mike is a pleasure to work with. He does a great job of communicating what work needs get done. He also is empathetic to the customer and their needs. He does a great job of communicating what work needs get done. He also is empathetic to the customer and their needs. More

by Ahmy

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Recommend Dealer

Yes

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Jul 26, 2024 -

Shottenkirk Toyota Weatherford responded

Ahmy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 25, 2024

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Mike Pfender was great! He really helped me with my vehicle service and was very friendly. He really helped me with my vehicle service and was very friendly. More

by Dgreen648

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Recommend Dealer

Yes

Other Employees Tagged: Mike Kessler , Erika Featherston, Tim Krolak

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Jul 26, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 24, 2024

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Very nice, friendly, and attentive. The wait is too long, however. Add a soda machine. The wait is too long, however. Add a soda machine. More

by Kalsandor

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Recommend Dealer

Yes

Other Employees Tagged: Manny Martinez

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Jul 25, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

July 22, 2024

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Employee Rating

The service provided was great. The only thing I would change is to add back the complementary vacuuming. The only thing I would change is to add back the complementary vacuuming. More

by sadlerjl

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Mike Kessler

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Jul 23, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

July 22, 2024

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Employee Rating

Mike was great. Helped fix my car, checked my car history, let me know what may come up in the future to be fixed. Personable and answered my questions. Good dude Helped fix my car, checked my car history, let me know what may come up in the future to be fixed. Personable and answered my questions. Good dude More

by pastarling1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 23, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

Mike Pfender | Page 36

Service Advisor

Shottenkirk Toyota Weatherford

574 Reviews of Mike Pfender

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