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Mike Pfender

Overview Reviews (574) Inventory (360)

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Mike Pfender

Mike Pfender | Page 37

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0

574 Reviews

Overview Reviews (574) Inventory (360)

Dealership Experience

4 yrs, 4 mos

Industry Experience

22 yrs, 9 mos

5.0

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Mike Pfender

July 20, 2024

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Employee Rating

Mike in the service department has always been great and willing to help us out. willing to help us out. More

by Amason18

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 22, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherfor. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 19, 2024

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Employee Rating

Arrived for my 15K mile service expecting it to take at least a couple of hours. But my man Mike took service advisor to a whole new level. Not only was he pleasantly engaging which I definitely appreciate least a couple of hours. But my man Mike took service advisor to a whole new level. Not only was he pleasantly engaging which I definitely appreciate because he did not allow our obvious racial differences to be a factor in the service he provided. Be he seemed to make my vehicle service a priority by getting me back on the road at lightning speed! Bravo! More

by Jeremiah

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

Jeremiah, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 19, 2024

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Employee Rating

They have always been great in the service department. Would highly recommend their service department! Would highly recommend their service department! More

by Lara

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 22, 2024 -

Shottenkirk Toyota Weatherford responded

Lara, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 18, 2024

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Employee Rating

Very professional and polite. Quick and to the point with no confusion. Clear and informative. Quick and to the point with no confusion. Clear and informative. More

by jason.r.rosamond

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

jason, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

July 16, 2024

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Employee Rating

Great service and quick response time. Even with the Toyota system down, Mike is able to keep the details of my vehicles straight! Even with the Toyota system down, Mike is able to keep the details of my vehicles straight! More

by snowflake74

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 15, 2024

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Employee Rating

I can’t say enough nice things about Mike and Shottenkirk Toyota Weatherford. We bought our Tacoma here 2 years ago and have had nothing but a great experience. I don’t even mind coming to get an oil change Toyota Weatherford. We bought our Tacoma here 2 years ago and have had nothing but a great experience. I don’t even mind coming to get an oil change because of the great atmosphere and good music. Thank you shottenkirk and Mike for taking care of us. More

by Sarah Wall

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

Sarah, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

July 15, 2024

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Employee Rating

Mike takes great pride in his work and great care of his customers. He’s the reason I keep coming back customers. He’s the reason I keep coming back More

by John_J_Chimpo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 15, 2024

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Employee Rating

I enjoyed my stay, Mike is awesome, he is very knowledgeable and upfront with me. knowledgeable and upfront with me. More

by arthurhinton3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

July 11, 2024

Dealership Rating

Employee Rating

Mike was very helpful and explained exactly what needed to be done. He was courteous and addressed all my requests. Mike explained the invoice in great detail. I appreciate the car wash and the vehicle ins to be done. He was courteous and addressed all my requests. Mike explained the invoice in great detail. I appreciate the car wash and the vehicle inspection certificate. When I arrived at the service area, I was not met by a greeter and felt a little lost, as I did not know who was assigned to me. Mike compensated for this with excellent service. More

by Frans and Maggie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2024 -

Shottenkirk Toyota Weatherford responded

Frans, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 08, 2024

Dealership Rating

Employee Rating

Mike was helpful & knowledgeable. He's a good representative for this dealership service area. Thanks KDR He's a good representative for this dealership service area. Thanks KDR More

by OutdoorLifer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 09, 2024 -

Shottenkirk Toyota Weatherford responded

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