Mike Pfender | Page 5

Shottenkirk Toyota Weatherford responded

Thank you for noting our quick service on your Toyota 4Runner. We’re happy to hear the process was efficient. Mike looks forward to assisting with your next oil change appointment. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

It’s great to hear our team was attentive to your needs and helped you save on service for your Toyota RAV4 Prime. Thank you for sharing your positive feedback. We look forward to supporting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for recommending Mike and for trusting us with your family’s Toyota 4Runner. We’re glad his honesty and professionalism have made your service visits smooth. We look forward to caring for your vehicles again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for choosing us for your Toyota Tacoma maintenance and for noting the value of our $50 oil change, tire rotation, wiper blade and air filter package. We’re pleased Mike’s inspection provided helpful insight into your steering concern. If any questions arise after reviewing the estimate, feel free to get in touch. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

It’s wonderful to hear that Mike provided excellent support. We’re glad we could get you in and out quickly at a fair price. We appreciate your review and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact us at (682) 333-0695 and ask for one of our managers

Shottenkirk Toyota Weatherford responded

Thank you for noting our team’s attentiveness while you waited for your Toyota RAV4 inspection. We’re glad the overview of the new RAV4 met your needs. We appreciate your five-star rating and hope to serve you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for highlighting Mike’s attentive care during your Toyota Highlander service. We’re pleased you felt he had your best interest in mind throughout the visit. We appreciate your 5-star rating and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Great to learn the service on your Jeep Wrangler wrapped up in less than an hour. We appreciate your five-star rating and enthusiasm. We look forward to welcoming you back soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

Shottenkirk Toyota Weatherford responded

Thank you for highlighting Mike’s helpful approach and the fast, dependable service on your Lexus TX 350. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!