Mike Pfender | Page 6

They had great fast service and warned us about the issue with our tires and helped us find a solution with our tires and helped us find a solution More

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Always a pleasure to work with the service department. That are a honest and transparent bunch. That are a honest and transparent bunch. More

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Mike has taken very good care of me and my car. I would recommend shottenkirk to anyone looking. Since the purchase of my car, the customer service has been astounding. I would recommend shottenkirk to anyone looking. Since the purchase of my car, the customer service has been astounding. More

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My service advisor and shop personnel always perform as expected and in a very professional manner. expected and in a very professional manner. More

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Fast and friendly service. Mike Phender was able to get the service done very quickly. Mike Phender was able to get the service done very quickly. More

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First time at dealership, very clean and I was giving time of when my veh would be ready to go, within the hour and it took 30mins and was called out to pick up my car. time of when my veh would be ready to go, within the hour and it took 30mins and was called out to pick up my car. More

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Mike is an amazing service advisor. I live 34 miles away and pass two Toyota dealerships on my way to Shottenkirk. Because it is worth the drive. I come for the customer service. They I live 34 miles away and pass two Toyota dealerships on my way to Shottenkirk. Because it is worth the drive. I come for the customer service. They always have my best interest in mind. They said my services would be done in an hour and a half but we’re able to finish it in under an hour 20/10 would recommend. More

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The service man was very helpful with the entire service. I’m sure we will be back for more services. I’m sure we will be back for more services. More

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I’ve had nothing but great experiences with Shottenkirk Toyota. I purchased my 2018 Toyota Tundra here back when it was still Jerry’s, and I’ve continued to bring it back for all of my service needs ever s Toyota. I purchased my 2018 Toyota Tundra here back when it was still Jerry’s, and I’ve continued to bring it back for all of my service needs ever since. I’ve always had a good experience at Shottenkirk Toyota. I bought my 2018 Toyota Tundra here back when it was still Jerry’s, and I’ve had all my service done here ever since. I’ve been in many times over the years, and the staff has always treated me well. Everyone is friendly and easy to work with. Most recently, I needed help getting my rear locking lug nuts off. They were on way too tight for me to remove myself, and I didn’t want to break anything. I stopped in and asked if they could take them off and replace them with regular lug nuts. They took care of it right away. While I waited, I sat in the lounge, which is really comfortable, and grabbed a coffee from their awesome coffee machine. The service was free, everyone was friendly, and I was in and out in about 20 minutes. I know there have been some bad reviews in the past, but that hasn’t been my experience at all. Shottenkirk Toyota has always treated me right, and I’d definitely recommend them. More

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Very knowledgeable, and was able to communicate effectively to answer all of my questions. I didn't have to worry about anything or feel the pressure to do anything I didn't want to do. effectively to answer all of my questions. I didn't have to worry about anything or feel the pressure to do anything I didn't want to do. More

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