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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender | Page 58

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
582 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

23 yrs

5.0

582 Reviews

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582 Reviews of Mike Pfender

October 11, 2023

Dealership Rating
Employee Rating

Every time I drop my car off, I know that they are going to be quick and efficient. Everyone is very friendly, too. More

by amitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims

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Oct 12, 2023

Shottenkirk Toyota Weatherford responded

amitch, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2023

Dealership Rating
Employee Rating

Mike was great to deal with and keep us informed of everything done to car More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 11, 2023

Shottenkirk Toyota Weatherford responded

Robin, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

October 10, 2023

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Employee Rating

Very considerate service and the entire process was done in less than expected time frame. Very pleased with service representative More

by joannhelgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

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Oct 11, 2023

Shottenkirk Toyota Weatherford responded

joannhelgeson, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

October 10, 2023

Dealership Rating
Employee Rating

Mr. Mike spoke to me by phone about the service and I was satisfied, he answered all my questions and although my wife was at Toyota, I had all the information needed, More

by Bmparr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker

Print
Oct 11, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 06, 2023

Dealership Rating
Employee Rating

Mike is awesome Need smoking section by service area Need car wash that works Okay More

by Myrna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 09, 2023

Shottenkirk Toyota Weatherford responded

Myrna, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 05, 2023

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Employee Rating

From the first day that I came there looking for a Tacoma, every employee that I had come encounter with, has been helpful and polite More

by Susan McLain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 05, 2023

Dealership Rating
Employee Rating

The Service was quick, the people were friendly and the waiting area was nice and clean. More

by arlingtonrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 06, 2023

Shottenkirk Toyota Weatherford responded

arlingtonrat, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 04, 2023

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Employee Rating

Mike was the service technician and was very helpful He explained the process well and I’m grateful More

by LYNNEBPRATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 05, 2023

Shottenkirk Toyota Weatherford responded

LYNNEBPRATER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 04, 2023

Dealership Rating
Employee Rating

Mike was very thorough in performing check points and making recommendations during my scheduled oil change. I highly recommend! More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 05, 2023

Shottenkirk Toyota Weatherford responded

MD, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 03, 2023

Dealership Rating
Employee Rating

I found them helpful and courteous. They got me right in and the work didn't take as long as I thought, less time, actually, then what they quoted. More

by octayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Franklin

Print
Oct 04, 2023

Shottenkirk Toyota Weatherford responded

octayoung, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

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