Mike Pfender | Page 57
Service Advisor
Shottenkirk Toyota Weatherford
3131 Fort Worth Highway
Weatherford, TX 76086
Dealership Experience
4 yrs, 7 mos
Industry Experience
23 yrs
582 Reviews
Write a Review582 Reviews of Mike Pfender
October 18, 2023
Check engine light came on this morning. Service manual says to take the car to the dealership immediately. Didn’t have an appointment, but Mike got to me in a reasonable amount of time. Too Service manual says to take the car to the dealership immediately. Didn’t have an appointment, but Mike got to me in a reasonable amount of time. Took several hours before they could run a diagnostic. Mike arranged for someone to drive me home. When I called to check on progress being made, Mike explained in detail what was going on - everything ok, only needed to pay for the diagnostic - and scheduled someone to come pick me up. I really appreciated the time Mike took to explain everything to me. More
October 18, 2023
Every one I dealt with, especially Mike Pfender was very pleasant to work with. Everything requested was done and in good time. I am very pleased with my experience, and I will be sure to tell others about pleasant to work with. Everything requested was done and in good time. I am very pleased with my experience, and I will be sure to tell others about Shottenkirk's good service. More
October 17, 2023
Mike Pfender was great! He took care of what I needed and made me aware of upcoming maintenance without being pushy. It was a pleasant and professional experience. He took care of what I needed and made me aware of upcoming maintenance without being pushy. It was a pleasant and professional experience. More
October 17, 2023
Wonderful people at this establishment. Very helpful and knowledgeable. Ok I don't know what else to say Very helpful and knowledgeable. Ok I don't know what else to say More
Other Employees Tagged: Lamont Halstead , Kelly Cranford
October 11, 2023
Great service and very helpful people that’s why I keep coming back thank for everything coming back thank for everything More
Other Employees Tagged: Manny Martinez
October 11, 2023
Mike Pfender was great, nice and got me out with my service in less than an hour. Instead of just saying my car needed a new filter, he brought it to me in the waiting room with the price for replaceme service in less than an hour. Instead of just saying my car needed a new filter, he brought it to me in the waiting room with the price for replacement for me to decide if I wanted it replaced. The waiting room is nice and has more room and more comfortable seats than other toyota dealerships I have waited at. Definitely will be going back for my future services. More

