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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender | Page 57

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
578 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

22 yrs, 11 mos

5.0

578 Reviews

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578 Reviews of Mike Pfender

October 18, 2023

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Employee Rating

Mike P is very helpful and professional. He takes the time to explain what is wrong with my vehicle or service it will need. I trust him with my truck. More

by newwings2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2023

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 17, 2023

Dealership Rating
Employee Rating

Mike Pfender was great! He took care of what I needed and made me aware of upcoming maintenance without being pushy. It was a pleasant and professional experience. More

by Jason Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 18, 2023

Shottenkirk Toyota Weatherford responded

Jason Meyer, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 17, 2023

Dealership Rating
Employee Rating

Wonderful people at this establishment. Very helpful and knowledgeable. Ok I don't know what else to say More

by Tony Danko
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead , Kelly Cranford

Print
Oct 18, 2023

Shottenkirk Toyota Weatherford responded

Tony Danko, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 11, 2023

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Employee Rating

The Service was timely. The employees were helpful, friendly and polite. Facility was clean and welcoming. More

by Lisaderosia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2023

Shottenkirk Toyota Weatherford responded

Lisaderosia, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

October 11, 2023

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Employee Rating

Great service and very helpful people that’s why I keep coming back thank for everything More

by Engineman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

Print
Oct 12, 2023

Shottenkirk Toyota Weatherford responded

Engineman, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 11, 2023

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Employee Rating

Mike Pfender was great, nice and got me out with my service in less than an hour. Instead of just saying my car needed a new filter, he brought it to me in the waiting room with the price for replaceme More

by JHuey1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2023

Shottenkirk Toyota Weatherford responded

JHuey1985, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 11, 2023

Dealership Rating
Employee Rating

Every time I drop my car off, I know that they are going to be quick and efficient. Everyone is very friendly, too. More

by amitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Sims

Print
Oct 12, 2023

Shottenkirk Toyota Weatherford responded

amitch, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2023

Dealership Rating
Employee Rating

Mike was great to deal with and keep us informed of everything done to car More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 11, 2023

Shottenkirk Toyota Weatherford responded

Robin, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

October 10, 2023

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Employee Rating

Very considerate service and the entire process was done in less than expected time frame. Very pleased with service representative More

by joannhelgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

Print
Oct 11, 2023

Shottenkirk Toyota Weatherford responded

joannhelgeson, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

October 10, 2023

Dealership Rating
Employee Rating

Mr. Mike spoke to me by phone about the service and I was satisfied, he answered all my questions and although my wife was at Toyota, I had all the information needed, More

by Bmparr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker

Print
Oct 11, 2023

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

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