Mike Phillips

This was my second purchase here and this will be my last. Purchased a used truck and left with gas tank on Empty. They did not put gas in it. Additionally noticed after leaving that the tint on the last. Purchased a used truck and left with gas tank on Empty. They did not put gas in it. Additionally noticed after leaving that the tint on the front windshield was peeled in a spot after going to get detailed during the signing process. Our purchase was done on Saturday near closing time, so couldnt call but emailed our salesman right away with pictures. A response was received with indication would look in to it. To no avail. Had to make phone calls in to office ourselves to address and had to bring vehicle back in. Did so on day stated but said manager was busy with customer then going to lunch, so would have to wait. Could not wait for over an hour as they suggested so made appointment to come back again next day. Next day came and manager did not want to allow them to even put $20 worth of gas in the tank but eventually did. However nothing about the window tint. Said front windshields never are tinted fully and they cant do anything about it, even thought the mishap transpired during the process of their team detailing the vehicle upon purchase. Poor customer service in this instance from the beginning and will certainly not recommend them nor elect to deal with them in the future. More

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Just bought a pre-owned 2015 F-150 from Mike Phillips at Roush and I love it. Great price on a great truck and great overall car-buying experience. Mike helped me get the perfect truck for my needs and budg Roush and I love it. Great price on a great truck and great overall car-buying experience. Mike helped me get the perfect truck for my needs and budget. I highly recommend Mike and Roush! More

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Friendly efficient service with Mike and the team at Roush! I am very happy with my used car purchase. Thank you all so much for your help! Roush! I am very happy with my used car purchase. Thank you all so much for your help! More

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Great Experience Mike was very helpful in allowing us run the vehicle through its paces before we made the decision to purchase. He was also there to answer any questi Mike was very helpful in allowing us run the vehicle through its paces before we made the decision to purchase. He was also there to answer any questions that we had and clarify anything that was unclear. Derek was very helpful in explaining some of the coverage options as well as the pros and cons. We felt like we were able to make a very informed decision thanks to these two guys. More

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The dealership was outstanding and very friendly. Also seemed really organized and had many reps working for the place was quite and had a peace about it. seemed really organized and had many reps working for the place was quite and had a peace about it. More

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No Pressure Sales & Support - From Start To Finish I will be recommending Roush Ford and their team to my friends, family and coworkers. I am looking forward to working with them in the future. I will be recommending Roush Ford and their team to my friends, family and coworkers. I am looking forward to working with them in the future. More

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Great Experience Mike was great to work with. He was very nice and showed great customer service. He was able to work with us and get us the vehicle we wanted for the Mike was great to work with. He was very nice and showed great customer service. He was able to work with us and get us the vehicle we wanted for the payment we wanted. More

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Mike is a real gentleman,caring and considerate. Mike is really the best. It took me a while to arrange to purchase my car. Mike was there all the time encouraging me not to give up. He kept in to Mike is really the best. It took me a while to arrange to purchase my car. Mike was there all the time encouraging me not to give up. He kept in touch but didn't pester me. He is patient and explained things to me many times,this is the first car I've had with so many extras. I love my Ford Escape. I even had to go back and have him show me how to remote start. It was my pleasure to do business with Roush! More

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Mike is awesome! Very helpful, friendly, approachable and accommodating to the client. He make sure that the customer is satisfied. A very nice personality to work with. Keep it up! accommodating to the client. He make sure that the customer is satisfied. A very nice personality to work with. Keep it up! More

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Ford Explorer Mike Phillips was a great salesman and made the whole experience a lot less painful. He answered all of our questions and made the whole process go th Mike Phillips was a great salesman and made the whole experience a lot less painful. He answered all of our questions and made the whole process go through very smoothly. I had dreaded the whole car buying experience for months and he ended up making it a very pleasant experience in the end. I would definitely buy from him again. More

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