Mike Pocci | Page 48

Mike Pocci was very helpful in the car selection for my college age daughter. He was very honest and upfront and understood how important it was to make sure that was had an affordable, yet reliable car. college age daughter. He was very honest and upfront and understood how important it was to make sure that was had an affordable, yet reliable car. We're very happy with our purchase and now I don't have to worry whether she will make it to her destination safely. Thanks Mike More

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I started looking for a replacement for my 1998 Ford Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search started with a 02 Chevy Trailblazer. Which I couldn't get financed for cause it was to old. So Mike Pocci went to work trying to find a vehicle that will fit in my price range and in the requirements of the finance company. After about 2 weeks I came across the 08 Jeep Compass on cars.com and sent Mike an email to see if it will work. At this point I never seen a picture of the Jeep and I got a call later that night from Mike saying that the Jeep will work. So Friday the 13th of September I went and test drove the Jeep. And I feel in love. It has plenty of head room and plenty leg room. So the next stop was to go and see Mike Everson (loan specialist) he was very professionals and took time to explain to me all the details of the loan and was very understanding that I needed to get the wife's approval. So almost a month later I had an issue were I couldn't get the Jeeps shifter out of park. So I called Mike pocci and asked if he knew of a way to override the system to at least drive home and he transferred me over to Bill Ford and he took the time to look online to find out the answer for me. While during that time I grabbed the owners manual and found the switch. Which I called Mike Pocci back to let him know I was able to shift and told him that I was going to need to take it in for service. He arranged for me to have a loaner car and to take the Jeep in for service for me. The sad part was the part that needed replace wasn't covered under none of the warranties and the dealership took care of the work for me and the parts. Both Mike and Bill went above and beyond the call that day and I couldn't thank them enough. I highly requirmend seeing any of the guys at O'Daniel Ford in New Haven. More

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I am very impressed with Mike Pocci's knowledge and experience as well as his customer service skills. He let me drive the Edge home for the weekend and came in on his day off to exchange cars and ans experience as well as his customer service skills. He let me drive the Edge home for the weekend and came in on his day off to exchange cars and answer more questions. I will recommend this dealership to my friends and family. Thanks for a great experience! More

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We have now bought 3 cars from Mike Pocci and will continue to deal with him. He and Bill Ford are great to work with! continue to deal with him. He and Bill Ford are great to work with! More

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Mike Pocci was very helpful, knowledgeable, and friendly when I bought my Ford Escape earlier this year. My experience at this dealership (O'Daniel Ford/Mitsubishi New Haven) would allow me to recommend the when I bought my Ford Escape earlier this year. My experience at this dealership (O'Daniel Ford/Mitsubishi New Haven) would allow me to recommend them to my friends and family. More

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Our overall experience with O'Daniel's team was outstanding. It started with an attentive, but not pushy salesman (Mike Pocci), and continued through the sales manager taking care of trade in valu outstanding. It started with an attentive, but not pushy salesman (Mike Pocci), and continued through the sales manager taking care of trade in value, and the loan closing. I drove by the lot and saw a vehicle that I was interested in so I stopped. The salesman always took me seriously, even though I did not show up with my husband initially. They were accomodating to our schedules and stayed in contact without being over powering. We were able to negotiate a price that all parties were comfortable with, and drove off of the lot as a happy customer. This is our first FORD purchase, as we have been a GM family in the past. We wanted to give FORD a chance because we respected the fact that they were the only dealer not to take bail out money. FORD did not disappoint! More

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It was so nice to work with a dealer that was honest and not pushy. The finance gentleman was great as well, I do not remembber his name though. Thank You !!! not pushy. The finance gentleman was great as well, I do not remembber his name though. Thank You !!! More

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Great experience, Angela with some assistance from Mike Pucci, treated us intelligently and fairness. The vehicle was delivered as promised and in a timely mannor. Angie even sent the vehicle back to the s Pucci, treated us intelligently and fairness. The vehicle was delivered as promised and in a timely mannor. Angie even sent the vehicle back to the service department for a recheck when she noticed a brake cable hanging down under the vehicle. Mike attempted to program a remote entry for us but the vehicle was missing a component to do so. Bill Ford, the used car manager introduced himself and thanked me for doing business at ODaniel Ford. Two thumbs up all the way around. More

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