Mike Rakowski | Page 39

The best car-buying experience I've ever had. Period. Make no mistake: you MUST ask for Mike Rokowsky to take care of your car needs. Mike is truly professional (not your typical suit+tie guy), knowle Make no mistake: you MUST ask for Mike Rokowsky to take care of your car needs. Mike is truly professional (not your typical suit+tie guy), knowledgeable, honest, reliable, very smart, witty, fun, passionate, personable, courteous, PATIENT, and with incredibly acute sense to perceive and read his surroundings. Somehow someway, he has an extraordinary ability to make it all run smooth and seamless to you. You will not notice anything that happens in the back of the house. No stress, no pressure. He focuses his efforts on working the best deal for you, while making you feel relaxed and comfortable. A special note to the future customer: 1. If you are knowledgeable and passionate about cars, and like to get into engineering and specs details: go see Mike. You'll enjoy a great in-depth conversation over a cup of coffee or water. 2. If you or your significant other couldn't care less about the engineering and specs of the car, how durable or safe it is, and just want a pretty ride: go see Mike. He will find the right car, for the right price, and make him/her feel like a million bucks. Special THANKS to Brandon Smith, one of the Sales Managers. He did every single effort to make me happy – and he did. He went the extra mile to help me with the disposition of my existing lease. His knowledge and experience from other brands definitely helped seal this deal. ------ Dear future customer: You owe it to yourself to go to Audi Coral Springs. It was truly memorable experience.------- More

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Everyone knows that car shopping is like getting a root canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear that our trusty sales guy was working at a different store. That's when we met Mike Rakowski. Mike quickly made us feel like we were in a friendly professional establishment. We spoke to Mike about the Audi experience and it was immediately noticeable that Mike knows everything there is to know about the Audi brand. Not only was his presentation top notch but he is a wiz with math. He made every effort and worked hard to meet our goals, extremely patient with the multiple changes we threw at him, and had relevant input as we discussed several options. Not just financial options but color,interior, color again, how the design would be better if we had designed it, blah blah blah. He was really patient with us!! Plus it was raining the entire time which added a higher degree of difficulty for Mike. We didn't even notice it.. In closing the deal we met several of the others from the dealer which were courteous, engaged and professional. I highly recommend Audi Coral Springs, Ask for Mike Rakowski! More

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I had MAJOR credit issues although they were explainable. Tony Carenza did a magical job getting me approved. Also, Steve Meyer is THE best customer advocate on the planet. I would recommend this dealer Tony Carenza did a magical job getting me approved. Also, Steve Meyer is THE best customer advocate on the planet. I would recommend this dealership to anyone. More

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As a person who is in sales, customer service, knowledge and follow up are vital. I am an Audi lover and when it was time to trade my A6 in I figured I would go to Braman, where my service person was a drea and follow up are vital. I am an Audi lover and when it was time to trade my A6 in I figured I would go to Braman, where my service person was a dream to deal with the last three years. I purchased the car in NJ so I had relationship with the sales team. as much as I know I will deal more with my service rep than the sales team, I should still be treated the same. I wanted the car by the end of the month and they seemed to have no urgency in getting back to me. so for 3 weeks I shopped BMW, 2 Lexus dealers and went back to Braman twice. My husband works near Coral Springs so he stopped at the Audi dealer, on his own and after seeing the way the other dealers follow up, or lack of following up, Mike Rakowski, the sales specialist stood out to be the most professional. After we left JM Lexus, and the sales manager came out like he was doing US the favor, with a pre owned IS Coupe we said forget it... He called Mike and we drove right there. Mike had the up most patience with me as I started out with the A5 convertible, then went to the A6 and realized I was ready for something new. We test drove each one, and he went over the pros and cons of each car for me, (as a convertible is not practical in my business).... and I purchased a brand new Q5 and I love it. Gino Walsh the Sales Manager went over many purchasing options with us, as non of the other dealership even mentioned. Rance Williams the Finance Manager got us in and out of there quickly, and did not try to sell us any additional add ons. I found the dealership to be friendly, helpful, patience and have would highly recommend this team to any of my friends or colleagues. They have followed up to make sure we are as happy as when we drove away. A very no pressure pleasant experience. And, I will be back for the A5 Convertible in a few years !!!! More

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After test driving the vehicle I wanted twice and trying to negotiate with a dealership my local area (DC/MD/VA), I went online to expand my car search. My nationwide car hunt led me to Geno Walsh at Audi to negotiate with a dealership my local area (DC/MD/VA), I went online to expand my car search. My nationwide car hunt led me to Geno Walsh at Audi Coral Springs. Mr. Walsh was the first to respond to my online inquiry. He was direct and professional (traits I admire!) and referred me to work directly with Mike Rakowski on the sale of my vehicle...and boy was I in for a treat! I knew what I wanted and Audi Coral Springs had the best price. Mr. Rakowski worked with me to put together a deal in a day! By the time we were done talking, I had a plane ticket to fly to FL the very next day. Mr. Rakowski met me at the airport in Ft. Lauderdale and even stopped so that I could pick up lunch on the way back to the dealership (as I hadn't eaten anything all morning). After lunch, he showed me the details of the car and we went for a test drive (just to ensure that everything was ok). During the test drive, Mr. Rakowski showed me things about the car that even the other dealer in MD didn't know about when I asked! He then walked me through all the options for the vehicle and then I went over to Mr. Jim Philips the Finance manager. He also demonstrated professionalism and walked me through the financial details of the deal. He had every paper ready for explanation and signature. All of the guys demonstrated enthusiasm and professionalism...the entire team! There wasn't a weak link among them. I mean one day I was TALKING about getting an Audi and by the next afternoon I'd flown over several states and drove off the lot with a new vehicle. While many things could have gone wrong...nothing did! Talk about a great experience and it's all because I dealt with seasoned professionals. I have nothing but good things to say about this sales team who knows how to get it done! Thanks for a great experience and I love my new Audi! More

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I have been buying vehicles for over 20 years, and this was, by far, my best car purchasing experience. No haggling. Geno Walsh, the sales manager greeted me first. He quickly pinpointed my needs within was, by far, my best car purchasing experience. No haggling. Geno Walsh, the sales manager greeted me first. He quickly pinpointed my needs within my budget and narrowed down the choices of vehicle. Then, he introduced me to Mike Rakowski who was extremely knowledgeable about the vehicles, and took me on several test drives so I could make a fully informed decision. Once I decided on what I wanted to purchase, Mike and Geno gave me several pricing options and Audi Coral Springs had an incredible inventory on hand, so the exact vehicle I wanted was ready within an hour. I then met Tony Carenza in the financing department and the usual issues that come up when finalizing the deal never materialized. In fact, the experience was quite the opposite. No pressure to purchase any add-ons and Tony was quick to get me through the paperwork processing and on my way with my new Audi. I highly recommend Audi Coral Springs for anyone in the market for a new vehicle. The professionalism, courtesy, honesty and genuine sense that my needs and issues were of utmost importance was a "breathe of fresh air" in the otherwise rough experience associated with buying a car. More

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My first Audi and first experience at Coral Springs Audi was when a friend of mine decided to get his A4 cab traded in for an A5. I had my eyes on an A6 for some time. When I stopped in to spend time with m was when a friend of mine decided to get his A4 cab traded in for an A5. I had my eyes on an A6 for some time. When I stopped in to spend time with my friend, I talked to Gina about a pre-owned one on the lot. She took me out for a test drive. I enjoyed it very much. Gina was very helpful, however it just wasn't meant to be. Several weekends later while out shopping with other friends, I decided to stop by again this time to check out a new S4. We met Mike Rakowski on the show room floor when he greeted us. I suppose I had fallen in love with that gleaming Estoril Blue Crystal S4 just feet away from Mike's desk because I kept thinking about it while Mike spoke accolades about the car. It was clear he was more than a sales person, he's an owner, and a fan. We took an S4 out for a test drive fully loaded (including 4 friends). Mike's exceptional knowledge of the car enhanced my appreciation for Audi's technical advances. I understood (and felt) what he meant when the S4 changed characteristics between COMFORT and DYNAMIC modes. Mike's enthusiasm, the experience of the drive (under full load) and beauty of the design sold me. I also appreciated Mike's non-pressured approach. He was systematic and methodical. He worked not just with me, but with my friends/advisors who had come with me that day. I felt he genuinely wanted to ensure that I had a good experience. Mike also keeps in touch with me, ensuring that any questions were answered promptly. I really appreciated his relaxed, non-pressured demeanor, wealth of knowledge and genuine love for Audi cars. More

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This is the best Dealership experience I have ever had. Mike pretty much fought for my business with every ounce of customer service he could muster - I have never felt valued as a customer as much as duri Mike pretty much fought for my business with every ounce of customer service he could muster - I have never felt valued as a customer as much as during this experience - he's the best! Jim gave me great advice and was able to save me heaps of $$ as well. If the rest of the staff are half as good as these guys, then this is the best dealership in FL! More

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Although this was only my 2nd time purchasing a car at Audi Coral Springs, I was very surprised that EVERY salesperson I dealt with remembered me 2 years later. Everyone at the dealership was very person Audi Coral Springs, I was very surprised that EVERY salesperson I dealt with remembered me 2 years later. Everyone at the dealership was very personable. Mike Rakowski helped me with the purchase of my 2013 Audi A4. He is very knowledgeable and took into consideration everything I asked for before showing me cars. With that being said, he was able to put me into a car that I wanted and at an affordable price! I highly recommend if you are considering an Audi that you stop by and see him. More

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I am about to purchase my 5th vehicle from Audi, through Mike, and based on the sales process during my first four purchases, I expect it to be stress-free. My last purchase was an A7 and although I had ord Mike, and based on the sales process during my first four purchases, I expect it to be stress-free. My last purchase was an A7 and although I had ordered an A8, Mike thought that I should at least consider the A7, based on what he knew about me and my driving preferences. It is not often that a sales exec will try to convince a customer to purchase a less expensive vehicle than the one he had already ordered. Must be the "nice Canadian" in him! Certainly a sign that he knew me as a customer and was more concerned with matching me with the correct vehicle. My RS5 arrives in a couple of weeks, so looking forward to a new driving experience. John Reid More

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