Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 32

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
561 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

37 yrs, 4 mos

Languages Spoken

English English

4.9

561 Reviews

Write a Review

561 Reviews of Mike Reidy

March 01, 2021

Dealership Rating
Employee Rating

I purchased a preowned in 2018 and since then all my services at Rallye have been excellent. A loaner was always ready and the service was completed within a few hours. More

by CKMA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Mar 01, 2021

Rallye Lexus responded

Thank you so much for being part of the Rallye Lexus family! We are so happy to hear that you can depend on our team for consistently excellent service. We look forward to our continued relationship!

January 27, 2021

Dealership Rating
Employee Rating

The service representatives all offer truly outstanding customer service with a high level of professionalism. I've been going to Rallye Lexus for all of my service and maintenance needs for almost 20 year More

by G.HOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro , Steven Holmes

Jan 27, 2021

Rallye Lexus responded

Thank you for your loyalty to Rallye Lexus! We're proud to have earned your continued support and we look forward to taking care of you the next time you bring your vehicle in for service!

January 20, 2021

Dealership Rating
Employee Rating

I’ve had consistent friendly service from the staff of the service department for many years and recommend them to others. I look forward to continuing. More

by SJREDDINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Jan 20, 2021

Rallye Lexus responded

Thank you for your years of business and outstanding recommendation of Rallye Lexus! We are honored to have you as a returning customer and look forward to assisting you for a long time to come.

January 18, 2021

Dealership Rating
Employee Rating

I've been going to this dealer for a few years for service now. I purchased a pre-owned car from them and while getting it serviced was told the battery needed to be replaced. I was told the battery i More

by scforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Rallye Lexus responded

I am sorry to hear that you were disappointed with your service experience and the condition of your vehicle. I can understand why this would be a frustrating situation so I appreciate you sharing these concerns. We are grateful for your business, and if you would like to discuss this further, I am more than happy to take your call. Thank you, Pam Palasciano - Service Manager - 516-629-7646

January 18, 2021

Dealership Rating
Employee Rating

Everyone was friendly and courteous the waiting area was clean and well stocked with refreshments ; it was my first time servicing the car since I purchased it and was satisfied with the service. More

by BIGREIF1151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Rallye Lexus responded

It's wonderful to hear that our service department left a great first impression. Thank you for sharing this feedback about our team and facilities! We look forward to your next visit at Rallye Lexus.

January 18, 2021

Dealership Rating
Employee Rating

Great experience. Service team always get it right and do a super job. They listen to you and make sure everything is done to your satisfaction. More

by DBLACK2339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Jan 18, 2021

Rallye Lexus responded

Thank you for the kind review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Rallye Lexus!

January 15, 2021

Dealership Rating
Employee Rating

I have purchased ES350 for 20 Years and have always had my vehicle serviced at Rallye Lexus. They always provide the best service by far. More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro , Pamela Palasciano

Jan 15, 2021

Rallye Lexus responded

Thank you for your loyalty to Rallye Lexus over the years! We are proud to have earned your support and happy to hear that you are so confident in our team. Drive safely in your Lexus ES 350, and we hope to see you back next time!

January 05, 2021

Dealership Rating
Employee Rating

I am very satisfied with the service at Rally Lexus. Mike Reidy of the customer service suggested that I should do the car inspection since I am here for the complementary service, so I don't need to More

by R_SZETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Chen

Jan 05, 2021

Rallye Lexus responded

Thank you so much for being a great Rallye Lexus customer! We love to hear that Mike provided helpful service during your recent visit and that you drove home in a freshly-washed car. Hope to see you next time!

January 03, 2021

Dealership Rating
Employee Rating

Wonderful experience all around. I felt welcomed, valued and respected. Richie was amazing, and my entire family loved the experience and loves our new car. Thank you More

by RYORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Rallye Lexus responded

Thank you for the five-star review! We are so glad to hear of your positive review and we hope to see you again in the future.

December 23, 2020

Dealership Rating
Employee Rating

We were very happy to have our car serviced , we were not able go to Glen Cove Lexus came to us the Lexus representative came to get the car. More

by KENJO211@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Rallye Lexus responded

Ken, thank you for sharing your 5-star review with us! It is a pleasure to be able to assist you. We look forward to working with you again in the future.

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