Dealership Experience
11 yrs, 3 mos
313 Reviews
Write a Review313 Reviews of Mike Rodgers
September 22, 2023
The problem was fixed. I am completely satisfied. Courteous and prompt service. Thank you very much. I am completely satisfied. Courteous and prompt service. Thank you very much. More
Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, John Jones, Scott Jordan, Zach Khan, Monica Kinas, Tim King, Charity Miranda, Joe Vanek
September 18, 2023
Waiting room nice, service good, waiting room nice service good, waiting room nice, service good service good, waiting room nice, service good More
Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek
September 16, 2023
had a very long wait and the service manager did not charge me for the oil change due to a long wait Great service I will always be back and only to Truck City Ford! Sincerely, Wm. Kevin Coleman charge me for the oil change due to a long wait Great service I will always be back and only to Truck City Ford! Sincerely, Wm. Kevin Coleman More
Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek
September 15, 2023
They did a great job taking care of my recall repair and the related damaged parts. Now it's all fixed for good. I'm grateful to have a safe and operational A/C again! the related damaged parts. Now it's all fixed for good. I'm grateful to have a safe and operational A/C again! More
Other Employees Tagged: Jake Thetford, Mario Fuentes
September 08, 2023
Kind and professional. Knowledgeable about the truck I needed parts for and got me the correct parts Knowledgeable about the truck I needed parts for and got me the correct parts More
Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek
September 04, 2023
A HUGE shout out to the service department. Specifically, Nate Lewis and Mike Rodgers. Don't worry, I won't go into the long story... Let me just say that Nate (Service Advisor) and Mike (Serv Specifically, Nate Lewis and Mike Rodgers. Don't worry, I won't go into the long story... Let me just say that Nate (Service Advisor) and Mike (Service Director) went above and beyond to ensure that I walked away as a satisfied customer. The fact that my vehicle is not even a Ford speaks volumes. They could've told me that it wasn't their problem and sent me on my way but they didn't. They did more than was necessary and I hope they get the recognition that they truly deserve. I mention my vehicle isn't a Ford because they work on other brands and customers should know this and give them a chance to earn your business. However, call first to make sure it's something that they can, in fact, work on for you. I promise you will not be disappointed with the customer service you receive. Thank you, Nate and Mike, for going the extra mile to make a customer happy. If I decide to buy a Ford next, I will make sure the GM knows it's because of the service you provided! More
Other Employees Tagged: Nathaniel Lewis
August 22, 2023
Scott and Mike were very attentive and explained things thoroughly. They both went out of their way to personally check things on the vehicle. Excellent customer service! thoroughly. They both went out of their way to personally check things on the vehicle. Excellent customer service! More
Other Employees Tagged: Scott Jordan
August 18, 2023
always nice to work with staff. 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 More
Other Employees Tagged: Nathaniel Lewis , Jospeh Hart, Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek
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