Mike Rodgers
Mike Rodgers at Truck City Ford

Mike Rodgers | Page 5

Service Manager

Truck City Ford

15301 I-35
Buda, TX 78610

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5.0
313 Reviews

Dealership Experience

11 yrs, 3 mos

5.0

313 Reviews

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313 Reviews of Mike Rodgers

September 22, 2023

Dealership Rating
Employee Rating

The problem was fixed. I am completely satisfied. Courteous and prompt service. Thank you very much. More

by HARPERJOEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, John Jones, Scott Jordan, Zach Khan, Monica Kinas, Tim King, Charity Miranda, Joe Vanek

September 18, 2023

Dealership Rating
Employee Rating

Waiting room nice, service good, waiting room nice service good, waiting room nice, service good More

by RICHARD.DRIFTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

Sep 20, 2023

Truck City Ford responded

Richard, thanks for your feedback based on your recent service from Truck City Ford. The team is well trained to deliver quality work in line with quality service always. Scott is one of the best, and is highly recommended daily. We are as close as a phone call for your next service requirement.

September 16, 2023

Dealership Rating
Employee Rating

had a very long wait and the service manager did not charge me for the oil change due to a long wait Great service I will always be back and only to Truck City Ford! Sincerely, Wm. Kevin Coleman More

by KCOLEMAN3@austin.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

Sep 18, 2023

Truck City Ford responded

Kevin, we sincerely appreciate your time to write a review and provide some feedback on your service visit. Scott is one of the best, and will never disappoint for your work. He is professional, timely and transparent at all times. Thanks for the rating, and we look forward to your next visit.

September 15, 2023

Dealership Rating
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Scott did a awesome job with my truck being serviced and gave me updates over the phone. More

by LOPEZ_49
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan

Sep 18, 2023

Truck City Ford responded

Thanks for taking time to leave us a review and provide some feedback on your visit to Truck City. Scott is highly recommended and has a large following of happy customers. We are here for any future work you may need or continued maintenance..

September 15, 2023

Dealership Rating
Employee Rating

They did a great job taking care of my recall repair and the related damaged parts. Now it's all fixed for good. I'm grateful to have a safe and operational A/C again! More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Thetford, Mario Fuentes

Sep 18, 2023

Truck City Ford responded

We are glad that we worked your repair and recall for you, and look forward to more opportunities as they arise. The AC is definitely a "must have" in this summer Texas heat. We are here if you need anything else. Thanks for the review.

September 08, 2023

Dealership Rating
Employee Rating

Kind and professional. Knowledgeable about the truck I needed parts for and got me the correct parts More

by DARYL.BURRELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

Sep 12, 2023

Truck City Ford responded

Daryl, thanks for the kind words and the feedback for Truck City ford. We will always work hard for your business, and keep you informed for updates. Our techs are very well trained with certifications for superior performance. You have lots of choice for service, and we are glad you are loyal to Truck City.

September 04, 2023

Dealership Rating
Employee Rating

A HUGE shout out to the service department. Specifically, Nate Lewis and Mike Rodgers. Don't worry, I won't go into the long story... Let me just say that Nate (Service Advisor) and Mike (Serv More

by lmsatx512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis

Sep 06, 2023

Truck City Ford responded

What a great review and feedback for the Truck City team. I would agree that Nate will always go the extra mile to work on all vehicles and not just Ford. Your feddback mirrors the mindset at the dealership, and we are always open to feedback negative or positive. We use reviews as an additional training tool and opportunities for coaching when we msis the mark occasionally. Thanks again.

August 24, 2023

Dealership Rating
Employee Rating

Hailey did a great job getting me in and out at the time she said she would. More

by LOGAN.DUKE98
Recommend Dealer
Yes

Other Employees Tagged: Hailey Maierhofer

Aug 25, 2023

Truck City Ford responded

As a service advisor, Hailey sets the bar high for all the staff. She is consistent and takes excellent care of all her customers. She keeps you informed and is alert for any issues that may arise. We appreciate your business and your time.

August 22, 2023

Dealership Rating
Employee Rating

Scott and Mike were very attentive and explained things thoroughly. They both went out of their way to personally check things on the vehicle. Excellent customer service! More

by GREG52240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan

Aug 24, 2023

Truck City Ford responded

Scott is a top Service Advisor and always sets the example for the others by working hard, keeping his customers informed, and delivering excellent customer service. It is our job to check everything and avoid additional trips and costs. Thanks for your business and the rating.

August 18, 2023

Dealership Rating
Employee Rating

always nice to work with staff. 1 2 3 4 5 6 7 8 9 0 More

by rico7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jospeh Hart, Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

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