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Mike Rodgers
Mike Rodgers at Truck City Ford

Mike Rodgers | Page 6

Service Manager

Truck City Ford

15301 I-35
Buda, TX 78610

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5.0
314 Reviews

Dealership Experience

11 yrs, 8 mos

5.0

314 Reviews

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314 Reviews of Mike Rodgers

August 18, 2023

Dealership Rating
Employee Rating

always nice to work with staff. 1 2 3 4 5 6 7 8 9 0 More

by rico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jospeh Hart, Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

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August 15, 2023

Dealership Rating
Employee Rating

Easy to work with very quickly took care of my issue and got me back on the road More

by Texasterminators64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jospeh Hart, Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

Print
Aug 15, 2023

Truck City Ford responded

The goal of our team in the Service Center is to provide excellent service the right way the first time. The center is among the best in the area, and we value your business. Thanks for the rating.

August 14, 2023

Dealership Rating
Employee Rating

The dealership really trys to work with you and make sure your get what you want. More

by sscown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Salinas, Nathaniel Lewis , Jospeh Hart, Jonathan Henry, Scott Jordan, Zach Khan, Joe Vanek

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Aug 14, 2023

sscown responded

Thank you for all your help and working with me and my family.

August 11, 2023

Dealership Rating
Employee Rating

I always receive excellent service! Thank you Mario Fuentes & the awesome Truck City Ford service department staff! More

by PAULADTRUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

August 07, 2023

Dealership Rating
Employee Rating

My service advisor, Scott, was very professional, courteous and personable. I look forward to having the dealership handle all of my service needs related to my motorhome! More

by TexasGrad83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan

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Aug 11, 2023

Truck City Ford responded

Scott does a super job, keeps his customers informed of progress, and ensures the work is done right on the first visit. He is dedicated and highly requested daily. we appreciate your loyalty, and thanks for your review.

August 07, 2023

Dealership Rating
Employee Rating

Great customer service and quick results. Very clean and made me comfortable in waiting area. Thank You More

by DYVETTES71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jeremy Harper, Jospeh Hart, Jonathan Henry, Scott Jordan, Monica Kinas, Tim King, Charity Miranda, Joe Vanek

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Aug 11, 2023

Truck City Ford responded

We appreciate your business, and your time. The service group works hard to keep your business, and does the work right the first time to avoid additional trips and time. Thanks for your feedback and your rating.

August 01, 2023

Dealership Rating
Employee Rating

Great job and on time! Good communication and subsequent follow up! Will be back again! More

by WADEDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

August 01, 2023

Dealership Rating
Employee Rating

In spite of the manufacturer, Mike Rodgers and his service team went above and beyond to make things as right as possible because of known problems with the F150 axel bolts. More

by GLC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert - service advisor

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July 31, 2023

Dealership Rating
Employee Rating

Did a great job. Was really easy getting a appointment and get the work done More

by PHILIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

July 24, 2023

Dealership Rating
Employee Rating

Brought our F350 in for a safety recall part replacement, a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electri More

by DAVIDLAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2023

Truck City Ford responded

“We appreciate you letting us know about your service visit and your feedback is very important to us. I have called and left voicemails for you. I look forward to speaking with you and resolving any other concerns you may have to your complete satisfaction. Sincerely, Mike Rodgers, Service Director.”

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