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Mike Rodriguez
Mike Rodriguez at Bravo Cadillac El Paso

Mike Rodriguez | Page 3

Service Manager

Bravo Cadillac El Paso

6555 Montana Ave
El Paso, TX 79925

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rated
74 Reviews
not yet
rated

74 Reviews

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Dealership Experience

27 yrs, 3 mos

Industry Experience

27 yrs, 3 mos

74 Reviews of Mike Rodriguez

June 08, 2022

Dealership Rating
Employee Rating

Awesome service thank you to my service advisor for always taking care of me; thanks Christian! More

by Caprice76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Robles , Christian Arvizu, Sally Knight, Daryl Shepherd

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Jun 09, 2022

Bravo Cadillac El Paso responded

Thank you for the kind words for our service department! Christian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Lance Knopp General Manager lknopp@bravoautos.com

June 07, 2022

Dealership Rating
Employee Rating

Dropped off car early and car was ready by 5:00. Mike kept in touch as to what work my car needed. Great service! More

by mabj43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jun 07, 2022

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

June 02, 2022

Dealership Rating
Employee Rating

Excellent service by personnel and very professional! They are patient and make sure every detail is taken care of. More

by alarconlourdes2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 03, 2022

Bravo Cadillac El Paso responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lance Knopp General Manager lknopp@bravoautos.com

May 30, 2022

Dealership Rating
Employee Rating

took my 2020 xt4with a problem with the left blindspot sendor light and could not be find the cause… they contacted the GM support and never answer More

by silvino_rodriguez
Customer Service
Friendliness
Recommend Dealer
No
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Jun 03, 2022

Bravo Cadillac El Paso responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Silvino, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Lance Knopp General Manager lknopp@bravoautos.com

May 20, 2022

Dealership Rating
Employee Rating

Very professional service advisor Mike Rodriguez. I drove up and they immediately attended to me. More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Robles , Christian Arvizu, Sally Knight, Daryl Shepherd

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May 23, 2022

Bravo Cadillac El Paso responded

Thank you for choosing Bravo Cadillac El Paso, Martha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lance Knopp General Manager lknopp@bravoautos.com

May 16, 2022

Dealership Rating
Employee Rating

Good job, n terrific shuttle service! The Service Advisor was diligent, n competent! Thank you!. More

by Santeecandelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 17, 2022

Santeecandelas responded

Iam good thk u

May 14, 2022

Dealership Rating
Employee Rating

Wonderful Experience, Ivan Duran is such a great professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also More

by vicakwuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Franco, Pete Robles , Christian Arvizu, Sally Knight, Daryl Shepherd

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May 16, 2022

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

May 12, 2022

Dealership Rating
Employee Rating

Quick n great service, friendly, fast, helpfully n attentive. Mike was great with providing information More

by ochoao76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 13, 2022

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

May 09, 2022

Dealership Rating
Employee Rating

Awesome! ! They have always been efficient, timely and courteous. My Service Tech is knowledgeable and professional. Thank you!! More

by cEiRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Robles

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May 10, 2022

Bravo Cadillac El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lance Knopp General Manager lknopp@bravoautos.com

May 07, 2022

Dealership Rating
Employee Rating

Work is efficient and done in a timely manner. good customer service quality work would recommend More

by cxbranno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Franco

Report | Print
May 09, 2022

Bravo Cadillac El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lance Knopp General Manager lknopp@bravoautos.com

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