Mike Rorke | Page 18

Great customer service! I encountered a problem (oil leak) with my 2019 Subaru Outback, which caused me to question my purchasing decision in buying a new Subaru. The service I encountered a problem (oil leak) with my 2019 Subaru Outback, which caused me to question my purchasing decision in buying a new Subaru. The service manager was decisive in making sure this got resolved properly. I also want to credit the technician who did an excellent job with the repair. I am now able to enjoy my car again, and this experience has restored my confidence in Subaru standing behind their product, and in particular, the commitment that the service department at W&L Subaru has to their customers. More

by Bill &Judy G. Verified Customer Verified Customer

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Disappointment There is nothing wrong with the dealership or Michael Rorke. However I now have a 17,000.00 debt and I hate the car. Yes, it is beautiful, but becau There is nothing wrong with the dealership or Michael Rorke. However I now have a 17,000.00 debt and I hate the car. Yes, it is beautiful, but because it was in the showroom we didn't drive it. On the way home it made the pain in my back worse that I don't know how I am going to be able to ride in it and I definitely won't drive it. I think the 2019 had different seats and it was fine riding in it when we were lent it when my car was in the garage but these new lumbar seats have actually increased the pain in my back and John had to go to a meeting tonight and said now he knows what I was talking about because he felt it to. Now he's trying to figure out what he can do to the seats. I told him we shouldn't have to do anything.. I have not been in it since we brought it home. I knew I wasn't ready to buy one yet at least for 2 months but I gave into him. Eleanor Meyer More

by etreibley Verified Customer Verified Customer

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I would recommend this dealership to anyone looking to buy a new car. The sales people are very friendly and this was the fastest dealership I've dealt with in getting you in your car and out the door. buy a new car. The sales people are very friendly and this was the fastest dealership I've dealt with in getting you in your car and out the door. More

by thunder33_19682002 Verified Customer Verified Customer

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Clean & honest Very clean honest very nice employees they go the extra mile to get you the best deal. Worth the drive from anywhere I drive over an hour to get there Very clean honest very nice employees they go the extra mile to get you the best deal. Worth the drive from anywhere I drive over an hour to get there and I have two Subaru dealers in my back yard and they can't match W&L. Give them a try I did and I'm a repeat customer for my third time More

by football_coach2015 Verified Customer Verified Customer

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I can’t say enough about how awesome Mike R. was to my wife and I, and how first class your place of business is. We bought TWO cars from Mike in the last few months. After the way he treated us during th wife and I, and how first class your place of business is. We bought TWO cars from Mike in the last few months. After the way he treated us during the first sale, we knew we had to find our other car there. He never once made us feel pressured, uncomfortable or unimportant. Mike in NO WAY made any of the car salesman stereotypes look true, and we all know what those stereotypes are. Thank you W&L and THANK YOU MIKE R.! More

by bthomas Verified Customer Verified Customer

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W & L is the best! I haven't had such a positive experience at a car dealership in all my life...and that's saying something as I'm almost 80 and have dealt with many dealerships over the years. experience at a car dealership in all my life...and that's saying something as I'm almost 80 and have dealt with many dealerships over the years. More

by edwards2 Verified Customer Verified Customer

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Had an excellent experience purchasing the vehicle from start to finish. Three months after the purchase a recall came on my vehicle and I needed to take it in. The service center was equally fantastic. I start to finish. Three months after the purchase a recall came on my vehicle and I needed to take it in. The service center was equally fantastic. I will continue to recommend people to this dealership! More

by jstankoski Verified Customer Verified Customer

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Mike Rourk, Dutch, Accounting Mgr. sorry I forget her name, were all great to deal with! I highly recommend checking them out for your next vehicle. name, were all great to deal with! I highly recommend checking them out for your next vehicle. More

by mhubler873 Verified Customer Verified Customer

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Best price and experience Best overall experience I had looking for a new car compared to the Toyota and Honda dealers I looked at. The Forester was my favorite out of the 3 co Best overall experience I had looking for a new car compared to the Toyota and Honda dealers I looked at. The Forester was my favorite out of the 3 comparable new cars I drove, I even went to two other Subaru dealers and W&L gave me the best price. I’m happy with the car so far and our salesmen Mike Rorke was easy to deal with and did a great job. More

by Ethan L. Verified Customer Verified Customer

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Awesome. Not pressured. 1st dealership I visited that I felt comfortable, was well informed, not pressured to buy. Service after the sale is AMAZING! I really like that they 1st dealership I visited that I felt comfortable, was well informed, not pressured to buy. Service after the sale is AMAZING! I really like that they will pick up and drop off my car when it needs anything. More

by aellio77 Verified Customer Verified Customer

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