Mike Ryder
Mike Ryder at Matthews GM Center

Mike Ryder

Director of Service/Fixed Ops

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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5.0
18 Reviews

Dealership Experience

31 yrs, 9 mos

Industry Experience

35 yrs, 3 mos

Languages Spoken

English English

5.0

18 Reviews

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18 Reviews of Mike Ryder

September 02, 2025

Dealership Rating
Employee Rating

I can always get in very quickly, everyone there is so friendly and helpful. Always answering my questions with a smile. More

by AMYMILLER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge, Jim Rodgers

Sep 03, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 14, 2025

Dealership Rating
Employee Rating

We had fantastic service from beginning to end! Everything was smooth and easy! Thank you very much! More

by oakwood_manor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 05, 2025

Dealership Rating
Employee Rating

They were great to deal with from every aspect. I haven't bought a car from any other dealership in over 20 years and I don't intend to for another 20! More

by tharding1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 18, 2025

Dealership Rating
Employee Rating

Very clean, not cutter with junk,all the staff are nice and helpful, easy to get work done on your vehicle. More

by badwolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 14, 2025

Dealership Rating
Employee Rating

Jim was very helpful in analyzing and determining how to proceed to correct my problem. More

by jkobuski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers

Jul 17, 2025

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2025

Dealership Rating
Employee Rating

Always do a awesome job! Great service department as well as Sales. Always deal with Matthews More

by lmmih1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 06, 2025

Dealership Rating
Employee Rating

Very friendly and professional. They answer all of your questions and listen to your concerns. More

by SEMAKER4
Recommend Dealer
Yes
Jul 07, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Dealership Rating
Employee Rating

Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic More

by rgreco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Quick, Jim Rodgers

Jun 12, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating
Employee Rating

Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! More

by fhobarth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 19, 2025

Dealership Rating
Employee Rating

The staff is extremely friendly and knowledgeable, dealing with my service needs. I won’t take my car anywhere else. More

by TCONNELLY1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

1

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