Mike Ryder
Mike Ryder at Matthews GM Center

Mike Ryder

Director of Service/Fixed Ops

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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5.0
16 Reviews

Dealership Experience

31 yrs, 7 mos

Industry Experience

35 yrs, 1 mo

Languages Spoken

English English

5.0

16 Reviews

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16 Reviews of Mike Ryder

July 18, 2025

Dealership Rating
Employee Rating

Very clean, not cutter with junk,all the staff are nice and helpful, easy to get work done on your vehicle. More

by badwolfman
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 14, 2025

Dealership Rating
Employee Rating

Jim was very helpful in analyzing and determining how to proceed to correct my problem. More

by jkobuski
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers

Jul 17, 2025

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2025

Dealership Rating
Employee Rating

Always do a awesome job! Great service department as well as Sales. Always deal with Matthews More

by lmmih1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 06, 2025

Dealership Rating
Employee Rating

Very friendly and professional. They answer all of your questions and listen to your concerns. More

by SEMAKER4
Recommend Dealer
Yes
Jul 07, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Dealership Rating
Employee Rating

Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic More

by rgreco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Quick, Jim Rodgers

Jun 12, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating
Employee Rating

Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! More

by fhobarth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 19, 2025

Dealership Rating
Employee Rating

The staff is extremely friendly and knowledgeable, dealing with my service needs. I won’t take my car anywhere else. More

by TCONNELLY1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 06, 2025

Dealership Rating
Employee Rating

Service dept was very helpful and resolved issue we had with mirror on our xt4 More

by BOUGH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Salvemini

May 06, 2025

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Dealership Rating
Employee Rating

It's a pleasure dealing with the Cadillac/GMC service department. They all do a great job, especially Rob Linge!!! More

by dslocum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek, Rob Linge

Apr 07, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 28, 2025

Dealership Rating
Employee Rating

Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. More

by LDAVIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

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