Mike Ryder
Mike Ryder at Matthews GM Center

Mike Ryder

Director of Service/Fixed Ops

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
29 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

35 yrs, 9 mos

Languages Spoken

English English

4.9

29 Reviews

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29 Reviews of Mike Ryder

March 23, 2026

Dealership Rating
Employee Rating

great service and sales. all concerns are always addressed. everything always completed in timely manner, with updated on progress. new vehicle purchases are always explained More

by ARONMEE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Matthews GM Center responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

February 23, 2026

Dealership Rating
Employee Rating

We brought in our Yukon to the dealership for service work. It was taken in quickly and our problem was taken care of. Matthew's service center is awesome! More

by tami_hamberger
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Matthews GM Center responded

Hi Tami- We’re glad to hear your service visit went smoothly. See you next time!

January 23, 2026

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Jim Rogers and service team are exceptional always make us feel like a top priority More

by BOUGH1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers

Jan 30, 2026

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your vehicle service. Happy driving!

January 20, 2026

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Transmission issues they did factory recommend service told to drive 100 miles to see if services performed corrected issue More

by rawwilly54
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers , David Reyes

Jan 21, 2026

Matthews GM Center responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Auto!

January 17, 2026

Dealership Rating
Employee Rating

Adam and Paul and Mike,made the experience nice and smooth,even mark and bob were involved,it was highly appreciated,the team work was a pleasure. Thank you I will be back soon More

by HDECKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Adam Crawford, Paul Tierno , Mark gatea

Jan 19, 2026

Matthews GM Center responded

Hi- We’re happy you had a great experience with our team. Thank you for highlighting your experience with Adam, Paul, and Mike. Have a great day!

January 11, 2026

Dealership Rating
Employee Rating

Worked me in when I had a brake caliper sticking and got me all fixed no problem More

by Lecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Matthews GM Center responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

November 26, 2025

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Employee Rating

Great service from the advisor to the tech working on my Escalade. They service all my vehicles. More

by JM4695
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 19, 2025

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Employee Rating

Dealership was a very relaxed atmosphere. The salesmen were kind and very responsive in getting a new car. More

by frampton5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Crawford, Paul Tierno

Nov 19, 2025

Matthews GM Center responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 23, 2025

Dealership Rating
Employee Rating

We always get reliable service at Matthews GMC. if there’s any issues that weren’t diagnosed on the original estimate, they explain what is needed clearly and with a fair estimate. More

by Lecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 10, 2025

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Employee Rating

Always top notch service, honest, accommodating and friendly. Won't go anywhere else for sales or service! More

by sblanchard5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge

1

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