" professional and personal customer service at best..."
I am very satisfied with Braman BMW , Mr. Michael Scharmer has always been a pleasure to deal with... I live on the west coast of Florida, and I would rather go the distance to deal with this dealership for its customer service . I am impressed with the attention and professionalism from this fine dealership .
"Professional, knowledgeable, customer oriented!"
Braman automotive delivers, from Palm Beach to New Jersey! Michael Scharmer’s dedication and attention to our desires for the BMW was impressive. Even while he was away Michael remained responsive and nailed every detail of the design, delivering the vehicle a day early. Seamless and fluent from beginning to delivery.
"Probably one of the most fun car buying experiences ever had"
We had a lot of fun w Sean, our salesman. No pressure, very laid back atmosphere, they even have a free cafe to cure any hunger as car shopping can take quite a bit of time. Everyone from Sean, to the finance gentlemen, to the nice lady at the cafe, and even some of the regular customers were in such good spirits. I’d like to also mention Nicole, another saleswoman I met through her customer, who was a delight & her customer couldn’t say enough good about her. Didn’t know what to expect when we pulled in, but I couldn’t be happier w the Team over at Bramen BMW. (As you can see in the photo, Mike in finance, ((I believe)), had a nice photo bomb memory to leave us with) Great dealership. Keep up the good work everyone, & thank you Sean for helping us! & for your beta fish who slept on the job but was intended to hang w us at your desk. Much appreciated!
- Steven Yariv
The Team at Braman BMW is great. I had the easiest buying experience in my life.I told them what i was looking for and with my luck they had the exact BMW M6 i was looking for. Michael Scharmer and Mark Jaffe were great. I look forward to buying my next BMW with these guys.
I went to the dealer, specifically to speak with Michael Scharmer, about the possibility of leasing a 328i. Never did I think I would leave having signed my name on the dotted line. I told Michael what I wanted, he found a car for me and I walked out happy. I will be driving it in a few days. No stress whatsoever! Michael knows his cars and made me feel I was in the right place.
Working with Michael Scharmer and Raj Alexander a pleasure.NOT like other dealships.When you walk out after buying or leasing you walk out with a smile on your face.
This is my 6th car from Bramen and they make the purchase an easy and quick experience. No one wants to spend 6-8 hours in a dealership haggling
It was my first time time purchasing a car from a dealership and I went to Braman BMW West Palm Beach, where Mike Scharmer helped me pick the best car for my needs and he made it fit into my budget. He handled everything with diligence and a level of professionalism that I have never experienced before. His friendly demeanor guaranteed him a lifetime customer! I definitely recommend Braman BMW West Palm Beach and Mike Scharmer to anyone who is looking for a positive and easy experience!
"My experience at Braman is always the same, AWESOME!! ..."
My experience at Braman is always the same, AWESOME!! Michael Scharmer is the easiest salesperson i've ever dealt with and he always makes me feel as though he is managing the team that stands behind my vehicle. I've purchased my last 7-10 cars from Braman and have referred several people to Michael Scharmer and we all have the same experience. He makes it easy to refer people to Braman!
Robert Adams always handles my service quickly and without any hassle to me. I send friends to him that didn't purchase their vehicles from Braman and all of them said they would buy their next vehicles from Braman just because of the flawless service he and his team provides!
Overall, Michael and Robert make me feel part of the Braman family and that makes me want to purchase all of my future vehicles from Braman West Palm Beach!!
"Over the past 30 years I have purchased or leased dozens..."
Over the past 30 years I have purchased or leased dozens of cars for myself and my family. Bar none, Michael is the most professional, efficient and trustworthy representative I have ever dealt with. Just tell him what you want and within reason he will make it happen without a hitch. The best part is that if you are a busy individual, he'll handle everything with you over the phone. Can't get less painful than that!