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Mike Scullion
Mike Scullion | Page 18
Fleet Service Advisor
O'Meara Ford
400 West 104th Avenue
Northglenn, CO 80234
202 Reviews
202 Reviews
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202 Reviews of Mike Scullion
June 22, 2022
Got the wrong diagnosis and bought a part that didn’t help. Had to bring back a second time. Service writer said he would contact me and didn’t. Had to call him and text him for follow ups. Poor communic help. Had to bring back a second time. Service writer said he would contact me and didn’t. Had to call him and text him for follow ups. Poor communication. More
by Laneburgess66
Verified Customer
June 20, 2022
I have had a near perfect relationship with the O’Meara Ford service center. Easy scheduling, prompt repairs, polite, efficient and helpful discussions about long-term maintenance. A special thanks to Mik Ford service center. Easy scheduling, prompt repairs, polite, efficient and helpful discussions about long-term maintenance. A special thanks to Mike Scullion, along with Joey and Nick, who have been personally addressing my concerns for over 25,000 miles. More
by PW
Other Employees Tagged: Nick Trujillo , Joey Doyle
June 18, 2022
Although my sales experience was pretty terrible the service department did their best to fix the mechanical issues with my vehicle. I was treated honestly by the service person who went to bat for me w service department did their best to fix the mechanical issues with my vehicle. I was treated honestly by the service person who went to bat for me when the sales team didn't even try. More
by RBCCRANE
June 16, 2022
Service department is not customer centric. The impression I have is the focus is on the service team not the customers. This is probably why Barbara is so skilled and experienced saving relat The impression I have is the focus is on the service team not the customers. This is probably why Barbara is so skilled and experienced saving relationships More
by Scott- no longer an Omera customer
June 13, 2022
Mike was honest, upfront, and had great customer service. He made sure I understood what was going on with my vehicle every step of the way and was accommodating to my schedule. He made sure I understood what was going on with my vehicle every step of the way and was accommodating to my schedule. More
by rgreene12
June 13, 2022
Outstanding customer service and was extremely fast with getting my car back to me as soon as they could. getting my car back to me as soon as they could. More
by Brent
Other Employees Tagged: Justin Haynes, Nick Trujillo, Jay Lazaro, Eugene Katz, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly
June 02, 2022
They were very friendly, and great communication. First time, getting an oil change there picking up is little confusing. First time, getting an oil change there picking up is little confusing. More
by ANNAALARCON2001
Other Employees Tagged: Eugene Katz , Joey Doyle
June 01, 2022
Amazing work, amazing people, amazing environment and comfortable waiting area. The wait was long but at least I was well taken care of comfortable waiting area. The wait was long but at least I was well taken care of More
by KAYLARENEE008210
Other Employees Tagged: Nick Trujillo, Jay Lazaro, Eugene Katz, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly, Barb Maxwell
June 01, 2022
The Mangers of Service and Collision departments did a great job coordinating the completion of these 2 re-calls on the 2021 MachE. Ford made this process “very” difficult. Ford did not plan well or commu great job coordinating the completion of these 2 re-calls on the 2021 MachE. Ford made this process “very” difficult. Ford did not plan well or communicate what department would do the work. It took from September 2021 to April 2022 to coordinate and complete. I called Ford Customer service. They could not find the 2 re-calls in their data base. All they did was connect me with a dealer which I had completed on my own. Not impressive support for a very new EV! The main issue with this service center was how absolutely filthy my car was when I picked it up. It took me 2 weeks to get it cleaned up. This customer service is unacceptable! I would expect my car to be in the same condition as I left it. Plus the car sat outside and was never charged for 2 weeks. I can see this on my App. Please consider improvements in all aspects More
by EV in Colorado
Other Employees Tagged: Mike Scullion (Collision department)
