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Mike Scullion
Mike Scullion at O'Meara Ford
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Mike Scullion

Service Advisor

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.5
193 Reviews
4.5

193 Reviews

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193 Reviews of Mike Scullion

September 27, 2023

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Employee Rating

The service department sucks bought a vehicle on the September 8 n it is the 27th and the service department never called me to fix our dashboard More

by Emiliog51090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Trujillo, Jay Lazaro, Eugene Katz, Earl Golos, Shaun Lewis, Hector Gallegos , Joey Doyle, Miranda McDermott

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Oct 01, 2023

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Your review has been brought to the attention of management and a representative will be in touch with you soon.

September 13, 2023

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Omeara ford is the best got me in for an oil change in no time and very efficient ! More

by taaylorsweaat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Jay Lazaro, Eugene Katz, Earl Golos, Shaun Lewis , Joey Doyle, Miranda McDermott

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Sep 13, 2023

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 03, 2023

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I originally brought my car for a recalled piece and a tune up. Was told I would have my car the following day, which I verified via text. Turns out then they said Friday . No rental car available..when I More

by bmaes14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2023

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance.

August 19, 2023

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Employee Rating

I’ve never dealt with this level of unprofessionalism. I never actually met my service rep. It was always his day off, in another department, running late, or just simply not around eve More

by Usmcjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Lazaro

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Aug 24, 2023

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Your issue has been brought to management, and a manager will be in touch soon.

August 06, 2023

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Mike does a phenomenal job of communicating the status along with issues and is a true professional! More

by CHANCETHEDE
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Workmanship
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Recommend Dealer
Yes
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Aug 08, 2023

O'Meara Ford responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

August 05, 2023

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Employee Rating

Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bultje, Nick Trujillo, Jay Lazaro , Miranda McDermott

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Aug 08, 2023

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 27, 2023

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This is my first time using O’Meara. I followed Mike S. because he’d been my service writer for yrs. More

by Nancy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

O'Meara Ford responded

It's great to hear that you had such a positive experience, Nancy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

July 26, 2023

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Employee Rating

The very best group of informed guys in the business. I love the service here More

by Xtenforward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Jay Lazaro, Eugene Katz, Shaun Lewis , Miranda McDermott

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Jul 27, 2023

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2023

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Making an appointment with Mike was easy and the never had an issue with the service More

by maddog7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

July 17, 2023

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Employee Rating

Mike the service Representative is outstanding. His caring and experience shows in his work. Every single employee was pleasant to work with and was always concerned about the customer. More

by KIRKSWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Gentleman who to my vehicle from the reception bay to the shop was very courteous.

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Jul 18, 2023

O'Meara Ford responded

Thanks so much for your glowing review, Kirk! We will pass along your feedback to Mike and the rest of our team. Please let us know if there's anything else we can do for you!

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