Mike Sunderman Jr.

BLACK FRIDAY MIRACLE ...Mike Sunderman Jr. is by far the best man i have ever encountered in automobile sales. ...he worked diligently to get me out of my Buick that was ...Mike Sunderman Jr. is by far the best man i have ever encountered in automobile sales. ...he worked diligently to get me out of my Buick that was falling apart and into my new 2018 Dodge Journey last week ...i am so grateful to him for all of his efforts on my behalf to put this purchase together for me. ...it was an answer to my prayers and truly a Black Friday miracle !!! ...if you are in the market for a great deal on a new or used car ...don't hesitate to go in to see Mike Sunderman Jr. @ this Jake Sweeney location ...let him work his magic for you ...as he did for me 😎 More

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Tried to Scam Me I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in that day and they committed to this price. They agreed to the price and tried to find what the final payment would be similar to before running my credit. They took my information and ran my credit without my agreement and pinged my account. This is where I knew I was scammed. They changed the price and tried making me sign without knowing. I called out the price and they ran to the back room and said the new price was the best they could do. It was not an issue with my credit. My credit is the best it could be never having debt and a long history. The manager "Big Mike" came out because he can "fix" any problem. I told him my issue about running my credit without my knowledge and the changed price and he said they were already giving me a deal. $20,000 more than the original price is not a deal. He then yelled and berated me in front of all of his employees and other customers. When I asked for a copy of his quote and showed him the original agreement he said "you can wipe your a$$ with that agreement for all I care" and ran off to the back with all the paperwork. I then called Jake Sweeney's son who runs this location and told him the story. He insured me that he would reach out and try to fix the problem or come up with a reasonable explanation. He was genuine and I believed him. An explanation of what happened is all I wanted. He also said he would give me the paperwork they ran for me. He then ghosted me. After a week I tried calling him multiple times and would get hung up on immediately. My guess is he knew they messed up big and didn't want to confront me. These were terrible humans with terrible moral and business ethics. Don't bother unless you enjoy getting embarrassingly yelled at. I am considering legal action. More

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Worst experience EVER There is NO one there that cares about the customer experience. All they care about is the number of cares they sell. I have bought many new RAM truck There is NO one there that cares about the customer experience. All they care about is the number of cares they sell. I have bought many new RAM trucks over the years, but would never recommend JAKE SWEENEY to anyone. More

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Purchased new Jeep Cherokee 2019 This is my third jeep purchased from Jake Sweeney. their staff is awesome! Jesse Salazar was fantastic. They gave me a great deal on my trade-in, and This is my third jeep purchased from Jake Sweeney. their staff is awesome! Jesse Salazar was fantastic. They gave me a great deal on my trade-in, and I love my new Jeep! I’m a jeep owner for life… And I will never look anywhere else but Jake Sweeney! Give them a call. More

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Total rip off I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certifi I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certified pre-owned and drove it off the lot just to have the check engine light come on. We took it the next day they told us it was nothing so they turn the light off the very next day it came on again and three days later we were informed that we would need an entirely new transmission. 7 days later we were told the vehicle was finally finished just to find out that it wasn't worse condition than when we had given it to them it was completely disgustingly dirty and more things were broken than when we originally given it to them. When spoke to the service manager who insured us he would take care of it personally only to have him never returned any of her phone calls and not come through with actually take care of it himself 15 days later we receive a phone call that our car is finally complete we go to pick it up after being told that it would be driven to us. Upon inspecting the vehicle it was still dirty and one of the head rests was still broken we were then told we would have to wait until the following Monday for them to be even able to start fixing it my car has been gone for over 15 days it will likely be more than 20 before we actually return to get it. I did not have my vehicle in my possession for even 48 hours and it's still gone it's constantly one thing after another something being broken something not being fixed. New one in that entire office returns any phone calls no one has fulfilled anything they told us was going to actually happen. We supposed to be able to have a lifetime powertrain warranty if we go and get all of our regularly scheduled maintenance done with them however that is not something we are going to be able to do since they can't even manage to clean off a vehicle like they're supposed to. If I could take this seilbach I would I cannot stress enough how terrible of an experience this is been. No one in the office seems to be taking it seriously it's an absolutely disgusting location do not do business with these people they will totally screw you More

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Excellent Mike was great. He did everything he could to get me the car I wanted. Highly recommend mike and Jake Sweeney to anyone looking for a great car. Mike was great. He did everything he could to get me the car I wanted. Highly recommend mike and Jake Sweeney to anyone looking for a great car. More

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Great experience Mike was awesome ! I love my Mazda CX-5 and he was easy and great to work with. I would definitely recommend him to family and friends! Mike was awesome ! I love my Mazda CX-5 and he was easy and great to work with. I would definitely recommend him to family and friends! More

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Great visit at Jake Sweeney Mike Sunderman Jr did a great job. He was really on top of it and knew his car info. I unfortunately lost my previous car to a flood, and was able to Mike Sunderman Jr did a great job. He was really on top of it and knew his car info. I unfortunately lost my previous car to a flood, and was able to get me in a car that I loved by the next day! Going through a scary experience like that, it was pretty fantastic to have someone care and take care of you the way he did! I would definitely recommend Mike Sunderman Jr to future buyers! More

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The best around Mike Is always on top of his game when it comes to selling cars. I have purchased a few from him l, and every time I am treated with A+ customer serv Mike Is always on top of his game when it comes to selling cars. I have purchased a few from him l, and every time I am treated with A+ customer service. I send my friends and family to him as well and always will. More

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Great From day one talk on phone to till took her time and they got me in the car I love.and it did not take long From day one talk on phone to till took her time and they got me in the car I love.and it did not take long More

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