Chris Engle

This service department was a nightmare from start to finish. They were rude and incompetent and I had to pay a lot of unnecessary money due to this. They ruined my exhaust with their poor decisions and finish. They were rude and incompetent and I had to pay a lot of unnecessary money due to this. They ruined my exhaust with their poor decisions and for over eight months not one single person from management reached out to us discuss our issues. They just followed service manager Chris Engle’s advice to deny and lie. Save your money and vehicle and go anywhere else. More

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Ashley Mingie. Got my truck back in the service department within about 5 minutes. And kept me informed on what was going on and when my truck was ready to go. Got my truck back in the service department within about 5 minutes. And kept me informed on what was going on and when my truck was ready to go. More

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Robby Mardis and Chris Engle are crooks. Spent thousands to fix my Jeep and they ruined it and took no responsibility. With managers like Chris Engle and a coward GM who will never call you Spent thousands to fix my Jeep and they ruined it and took no responsibility. With managers like Chris Engle and a coward GM who will never call you back I’m not surprised. Take your vehicle anywhere but here. More

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Poor customer service. Poor workmanship. No responsibility or accountability whatsoever. Do not take your car to this service center. My Jeep is worse after a year and half Poor workmanship. No responsibility or accountability whatsoever. Do not take your car to this service center. My Jeep is worse after a year and half than when I took it in. They will string you along especially if you have a warranty and never fix anything. Run! Don’t walk from this place More

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Last minute trip to Cincinnati from Tennessee Just pulled in for service and was given a car to drive to Dr. appointment so I wouldnt be late. Vehicle was ready when I returned new tires and all serv pulled in for service and was given a car to drive to Dr. appointment so I wouldnt be late. Vehicle was ready when I returned new tires and all service updates performed. Bravo👏 More

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Great fast service. Comfortable waiting area.Great snacks with good coffee. Courteous service agents.Ashley today was especially helpful.Tori usually is too. Comfortable waiting area.Great snacks with good coffee. Courteous service agents.Ashley today was especially helpful.Tori usually is too. More

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Always a great experience. and the service staff are always helpful and informative.and friendly. and the service staff are always helpful and informative.and friendly. More

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Dennis was very professional and does a great job every time I go in for Service. Top notch professionals at Jake Sweeney CDJR time I go in for Service. Top notch professionals at Jake Sweeney CDJR More

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The worst experience ever,keep my car for over 30 days and got no Updates to explain anything. I had to call to check on it myself to see what was going on horrible place to take your vehicle for service. and got no Updates to explain anything. I had to call to check on it myself to see what was going on horrible place to take your vehicle for service. Dennis was the worst!!! More

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Kept vehicle for almost 2 weeks service manager and assistant lied truck not repaired huh. assistant lied truck not repaired huh. More

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