Mike Sunderman

Amazing customer service . . Alex worked his best to find me the best deal.Im very happy with my purchase . Alex worked his best to find me the best deal.Im very happy with my purchase More

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Jake Sweeney ownership, and leadership, drive a client centric culture across all their family of dealerships. Glad to add a Ram to the garage amongst my BMWs. centric culture across all their family of dealerships. Glad to add a Ram to the garage amongst my BMWs. More

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Awesome Experience Mike Sunderman is great to work with when purchasing a vehicle. He makes the transaction smooth and easy, if an issue arises he always takes care of Mike Sunderman is great to work with when purchasing a vehicle. He makes the transaction smooth and easy, if an issue arises he always takes care of it and goes the extra mile. Thanks for expediting the detailing of the new vehicle. More

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Getting the DEAL DONE I’ve given the 5-star rating. Why? Great customer service throughout the whole process. Mr Haro offered great advice as to what my options were instea I’ve given the 5-star rating. Why? Great customer service throughout the whole process. Mr Haro offered great advice as to what my options were instead of sugarcoating anything. I would definitely recommend getting your deal done with Mr Haro. More

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Amazing new vehicle purchase experience Living out of town, the folks at Sweeney went above and beyond to make the purchase and delivery experience extraordinary. This is my second vehicle Living out of town, the folks at Sweeney went above and beyond to make the purchase and delivery experience extraordinary. This is my second vehicle I have purchased from Sweeney and I will continue to "drive" my business and others their way. They had to search long and hard for the very specific vehicle I wanted - and once found, they had the numbers and paperwork completed with in a day. And the numbers were EXACTLY where I told them to be (a dealership who listens to the customer?!?! Yep, it actually exists here). In fact, I was trying to lease a different vehicle and they were very up front that the numbers were not going to be close enough to where I needed to be. Honesty and great customer service - I couldn't have asked for anything better. On closing day, the process took just about 10 minutes. No more waiting in the dealership for hours for them to get their act together. Thank you to the team at Jake Sweeney CJD for making my experience extraordinary! More

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Car wrecked in service I took my car in for service yesterday not only did it take forever but they wrecked my car! Then acted like it was no big deal charged me for my serv I took my car in for service yesterday not only did it take forever but they wrecked my car! Then acted like it was no big deal charged me for my service didn’t go over what they did or even how my car was wrecked and then made me drive it out of the shop the garage door opened and an employee was trying to come in and was waving me to back up I didn’t know what to do. And then I call today left emails nobody contacted me back and my car is wrecked does it get any worse I ask you! More

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Tried to Scam Me I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in that day and they committed to this price. They agreed to the price and tried to find what the final payment would be similar to before running my credit. They took my information and ran my credit without my agreement and pinged my account. This is where I knew I was scammed. They changed the price and tried making me sign without knowing. I called out the price and they ran to the back room and said the new price was the best they could do. It was not an issue with my credit. My credit is the best it could be never having debt and a long history. The manager "Big Mike" came out because he can "fix" any problem. I told him my issue about running my credit without my knowledge and the changed price and he said they were already giving me a deal. $20,000 more than the original price is not a deal. He then yelled and berated me in front of all of his employees and other customers. When I asked for a copy of his quote and showed him the original agreement he said "you can wipe your a$$ with that agreement for all I care" and ran off to the back with all the paperwork. I then called Jake Sweeney's son who runs this location and told him the story. He insured me that he would reach out and try to fix the problem or come up with a reasonable explanation. He was genuine and I believed him. An explanation of what happened is all I wanted. He also said he would give me the paperwork they ran for me. He then ghosted me. After a week I tried calling him multiple times and would get hung up on immediately. My guess is he knew they messed up big and didn't want to confront me. These were terrible humans with terrible moral and business ethics. Don't bother unless you enjoy getting embarrassingly yelled at. I am considering legal action. More

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Purchased new Jeep Cherokee 2019 This is my third jeep purchased from Jake Sweeney. their staff is awesome! Jesse Salazar was fantastic. They gave me a great deal on my trade-in, and This is my third jeep purchased from Jake Sweeney. their staff is awesome! Jesse Salazar was fantastic. They gave me a great deal on my trade-in, and I love my new Jeep! I’m a jeep owner for life… And I will never look anywhere else but Jake Sweeney! Give them a call. More

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Total rip off I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certifi I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certified pre-owned and drove it off the lot just to have the check engine light come on. We took it the next day they told us it was nothing so they turn the light off the very next day it came on again and three days later we were informed that we would need an entirely new transmission. 7 days later we were told the vehicle was finally finished just to find out that it wasn't worse condition than when we had given it to them it was completely disgustingly dirty and more things were broken than when we originally given it to them. When spoke to the service manager who insured us he would take care of it personally only to have him never returned any of her phone calls and not come through with actually take care of it himself 15 days later we receive a phone call that our car is finally complete we go to pick it up after being told that it would be driven to us. Upon inspecting the vehicle it was still dirty and one of the head rests was still broken we were then told we would have to wait until the following Monday for them to be even able to start fixing it my car has been gone for over 15 days it will likely be more than 20 before we actually return to get it. I did not have my vehicle in my possession for even 48 hours and it's still gone it's constantly one thing after another something being broken something not being fixed. New one in that entire office returns any phone calls no one has fulfilled anything they told us was going to actually happen. We supposed to be able to have a lifetime powertrain warranty if we go and get all of our regularly scheduled maintenance done with them however that is not something we are going to be able to do since they can't even manage to clean off a vehicle like they're supposed to. If I could take this seilbach I would I cannot stress enough how terrible of an experience this is been. No one in the office seems to be taking it seriously it's an absolutely disgusting location do not do business with these people they will totally screw you More

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Very happy and satisfied Toby was my salesman and Jake Sweeney this was the second car I bought from Jake Sweeney and each time the experience was wonderful very knowledgeable Toby was my salesman and Jake Sweeney this was the second car I bought from Jake Sweeney and each time the experience was wonderful very knowledgeable on their cars would definitely recommend a very happy with my purchase thank you Jake Sweeney More

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