Mike Treas | Page 17

I was not happy with my Service. I was charged an additional half hour fee for having a lug nut lock on my wheels and stated that because of the lugnut lock, it would take them extr I was charged an additional half hour fee for having a lug nut lock on my wheels and stated that because of the lugnut lock, it would take them extra time to torque down the lugs. I was a mechanic for years and dealt with this. it s possibly 30 seconds of additional work, and they SHOULD be using a torque wrench regardless. I did not used to use a torque wrench all the time, but if I did, it would certainly not take more more than an extra minute a wheel to put the lug nut locks on. The truck had grease on the dash, and not floor liner and grease all over the lugnut lock key which was put next to my gear shift covered in grease. More

by CWSHILES Verified Customer Verified Customer

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We find the dealership to be honest and straightforward, the service manager ( Mike Treas) is willing to listen and work with us to keep our vehicle running great. the service manager ( Mike Treas) is willing to listen and work with us to keep our vehicle running great. More

by GWESTLUND13 Verified Customer Verified Customer

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Very good service. Mike Treas is great to work with. Service was timely thorough and easy. Mike Treas is great to work with. Service was timely thorough and easy. More

by DEBBIE36 Verified Customer Verified Customer

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Service manager very professional. Always taken good care of me. Highly recommend Koons with friends. Always taken good care of me. Highly recommend Koons with friends. More

by BILLS11 Verified Customer Verified Customer

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Mike Treas is awesome. The work was done on time and communication was great! I would highly recommend. The work was done on time and communication was great! I would highly recommend. More

by AARONSKALKA Verified Customer Verified Customer

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Mike Treas has been my service advisor for approximately 5 years. He always answers my questions and explains everything that was done to my vehicle. he is the best ! 5 years. He always answers my questions and explains everything that was done to my vehicle. he is the best ! More

by mvreatt Verified Customer Verified Customer

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I have purchased my last three Explorers from Koons and have had all of them services there. Mike Treas has been my service rep for all of them and he has never let me down. Things are done right, the car have had all of them services there. Mike Treas has been my service rep for all of them and he has never let me down. Things are done right, the car is delivered on time, and Mike has always looked out for my interests when there a borderline call. As long as Koons continue with the level of service I've come to expect, I'll continue to come back, always looking for Mike to take excellent care of me. More

by dick8 Verified Customer Verified Customer

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I always enjoy working with Mike Treas. It was easy to schedule service. The work was done quickly. It was easy to schedule service. The work was done quickly. More

by GLENNMARTHA Verified Customer Verified Customer

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Very professional staff. Easy to schedule appointments and welling to work with on each issue. Take very good care of my vehicle. Easy to schedule appointments and welling to work with on each issue. Take very good care of my vehicle. More

by LADY0926 Verified Customer Verified Customer

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Always great service. I wouldn't use any other service provider for any kind of work. I wouldn't use any other service provider for any kind of work. More

by DAREESE90 Verified Customer Verified Customer

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