Mike Treas | Page 46

Easy to make an appointment, friendly service advisors and work done correctly and when promised! and work done correctly and when promised! More

by EJROKE Verified Customer Verified Customer

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I have been using this dealership for service for years and will continue to do so because of their excellent work. and will continue to do so because of their excellent work. More

by PCORV Verified Customer Verified Customer

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From the Service Advisor to the mechanics and porter delivering my finished truck every service appointment has been completed in a first rate manner. Always a good experience. I will be looking to buy delivering my finished truck every service appointment has been completed in a first rate manner. Always a good experience. I will be looking to buy my next vehicle at Koons Ford in Annapolis and buying the service plan. More

by BL2MOONS Verified Customer Verified Customer

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Koons of Annapolis are always professional and experienced in their service department as well as the employees in the lounge. I am very happy with Koons. This is the only place I take my Ford T experienced in their service department as well as the employees in the lounge. I am very happy with Koons. This is the only place I take my Ford Truck. More

by GARYBOWERS1954 Verified Customer Verified Customer

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I like the dealership. I indicated to the Service Manager I forgot my coupon for oil services and Service Manager wouldn't honor the price. Prior Service Managers have alwa I indicated to the Service Manager I forgot my coupon for oil services and Service Manager wouldn't honor the price. Prior Service Managers have always the price. Very disappointed.....I purchase my car at this dealership and always have had it Service there. More

by SSB4200 Verified Customer Verified Customer

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I have had a camera on order for almost a yeAr. In that time I have had collision repair, oil changes and service and even a recall. But I have never been called once about the camera and twice had In that time I have had collision repair, oil changes and service and even a recall. But I have never been called once about the camera and twice had to convince your team I sorcerer a camera. Seems amazing there are so many bad cameras Ford can’t make just one. Affect emergency braking system, ability to see and safety. All that said your team is generally great More

by DAVIDMATTHEWFEE Verified Customer Verified Customer

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Dealing with the service department at Koons of Annapolis is always a pleasure Courteous, professional staff. is always a pleasure Courteous, professional staff. More

by BILL Verified Customer Verified Customer

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The dealership is fast, reliable, and friendly. Mike was super helpful in getting my car serviced after the battery died. He made the experience easy and hassle free. Mike was super helpful in getting my car serviced after the battery died. He made the experience easy and hassle free. More

by LAREMYB Verified Customer Verified Customer

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Love my service manager Mike Treas! He’s awesome! Very professional and great at communicating. He’s awesome! Very professional and great at communicating. More

by KELLEY71162 Verified Customer Verified Customer

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Service as a whole has always been horible at best for me. The failure in communication is the key to its abysmal service. I would put the blame not just on the advisors as their hands are tided by mana me. The failure in communication is the key to its abysmal service. I would put the blame not just on the advisors as their hands are tided by management and ford as a whole. More

by skiser7051 Verified Customer Verified Customer

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