Mike Trouba | Page 3

Go somewhere else! Horrible on every level except the finance guy who understood we were not satisfied and made it a quick and simple exit from a bad experience. Negotia Horrible on every level except the finance guy who understood we were not satisfied and made it a quick and simple exit from a bad experience. Negotiations were ridiculous. All 3 of the trucks that were tried to be sold to me had been damaged. This was only disclosed as each truck was presented. When we returned to pickup the dealer traded truck the numbers were totally different and we had to RE-NEGOTIATE. The truck came from another dealerships showroom so the lazy people involved thought this meant it was clean enough so it was not even washed (in the 6-8 hours from when it arrived to when we came to pick it up).. When getting within 5 feet you could clearly tell it was not clean. Joe Hall was the salesman and was nice but totally ignorant and zero help. If/when each problem arose, he just said nothing and sat there. Curtis was the manager that was in charge when we returned on Tuesday 7/18 to pick up the truck (when we were promised it would be there on Monday b/c they wanted to 'make things right'). He presented totally different numbers. When I was obviously irritated he played the 'I was not here so how would I know' card. He also said the rebate was $500 more than what I was initially told. I questioned this when showing him my full breakdown and he said sorry yes the rebate I was told is accurate. We let that slide only to get a call a few days later saying we had to come in and sign docs AGAIN b/c we were shorted the full rebate and it was that $500 difference we had previously discussed. It was really great when we came back to sign that Saturday (4 days later) and he was speaking to the receptionist (Curtis), saw us walking in and walked away into the service department so that he did not have to speak with us. Amateur hour. Would NEVER recommend anybody and have told everybody who has asked, to avoid the dealership all together. More

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Great experience! Very easy to work with. Knowledgeable about the vehicle and let me ask as many questions as I needed. Great experience! Totally happy with my purch Very easy to work with. Knowledgeable about the vehicle and let me ask as many questions as I needed. Great experience! Totally happy with my purchase! More

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Great experience working with Frank and joe on finding what worked for me both financially and the space the needed for my family. I will be back to work with them ag working with Frank and joe on finding what worked for me both financially and the space the needed for my family. I will be back to work with them again. More

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Amazing help and very courteous Frank was very helpful in assisting us on finding the vehicle we was looking for. The staff is very friendly and kind to there customers. Frank was very helpful in assisting us on finding the vehicle we was looking for. The staff is very friendly and kind to there customers. More

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Gordon Bradshaw very helpful Gordon was very helpful and made the purchase process relatively painless. He was attentive to our concerns and needs and was willing to do whatever i Gordon was very helpful and made the purchase process relatively painless. He was attentive to our concerns and needs and was willing to do whatever it took to make the sale. More

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Great experience! Michael Klein was a great sales person. He listened and found the perfect car for our family. Financing was quick. Didnt have to sit at the dealership Michael Klein was a great sales person. He listened and found the perfect car for our family. Financing was quick. Didnt have to sit at the dealership all day. Highly recommend going here. More

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First car experience. Best car experience for my first car purchase!!!!! Extremely helpful, Carlos is great and honest, he communicate with me at all times (I didn't have Best car experience for my first car purchase!!!!! Extremely helpful, Carlos is great and honest, he communicate with me at all times (I didn't have any pressure). More

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Our experience. We enjoyed our visit for our purchase at the dealership. Our sales person was extremely knowledgeable and to this day is still very very helpful. Ever We enjoyed our visit for our purchase at the dealership. Our sales person was extremely knowledgeable and to this day is still very very helpful. Everyone at the dealership was very polite and treated us with a lot of respect. It will be an ongoing relationship with us. More

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Great service all around Bought a new truck and worked with Sam Terpening in the sales department. He was great to work with and was happy to get a deal that made me feel grea Bought a new truck and worked with Sam Terpening in the sales department. He was great to work with and was happy to get a deal that made me feel great on my trade in and the new vehicle I was getting. I test drove a vehicle and didn't think I'd be buying that day but he listened to what I was looking for and found a vehicle on their lot that suited my needs. Beyond the sales, the finance department, Sherrill Bass and the collision center (I was rear-ended 4 days after taking delivery) were great as well. I was never made to feel like a nuisance which some dealerships can do after they've got the sale. More

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Excellent Experience I worked with Derek at Cable Dahmer purchasing an Escalade and he was the absolute best. They are very fair, transparent, and have exceptional custom I worked with Derek at Cable Dahmer purchasing an Escalade and he was the absolute best. They are very fair, transparent, and have exceptional customer service. I give them my highest recommendation and will certainly be a return customer. More

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