Mike Urbania | Page 74

I've enjoyed my experience with Klaben so far, and especially the salesman, Mike Urbania. This is the first vehicle I've purchased from Klaben, and Mike has been attentive to our conversations and no especially the salesman, Mike Urbania. This is the first vehicle I've purchased from Klaben, and Mike has been attentive to our conversations and not pushy whatsoever. I can definitely see myself dealing with Mike again for future vehicle needs. More

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Mike provided information that lead to rebates and discount offers. Upon delivery of the vehicle he went thoroughly educated me on all the features and operation of the gadgets. discount offers. Upon delivery of the vehicle he went thoroughly educated me on all the features and operation of the gadgets. More

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Everyone there was friendly and Mr. Urbania was eager to help and willing to work on getting me the best deal possible for my price range. help and willing to work on getting me the best deal possible for my price range. More

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Mike was an amazing salesman! It wast first time buying a car, so I was unsure of the process. Mike assisted me without being overbearing or rude. He was in no way pushy when it came to me purchasing the car car, so I was unsure of the process. Mike assisted me without being overbearing or rude. He was in no way pushy when it came to me purchasing the car. He was honest and caring, and even made a personal call to my house to see how I liked the car. He truly made the experience stress and hassle free! I would definitely recommend him to any future buyers and would be more than happy to buy from him again! More

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Everyone was very friendly and helpful. We asked for Mike Urbania specifically because of the good things we had heard about him from others we know that have purchased cars from him. We weren't disap Mike Urbania specifically because of the good things we had heard about him from others we know that have purchased cars from him. We weren't disappointed. He was very helpful, especially because I had decided to lease my car this time around. I had never leased before and he was able to answer all my questions. He was also very patient with my husband and myself regarding all the new "touch screen" options on our new Taurus SEL. He even had my car brought over from their other dealership in Kent so I could see the actual car and make up my mind on which color I wanted. From the time we entered the parking lot and were greeted by other employees, to the guys in the service department who were more than glad to answer our questions, to the really nice guy who had to fill out what seemed like 1,000 papers our overall experience was "great". More

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This is the second vehicle we have purchased from Mike. He is very knowledgeable about the vehicles he is selling. He is also very thorough in his explanation of the equipment and technology. He spent an He is very knowledgeable about the vehicles he is selling. He is also very thorough in his explanation of the equipment and technology. He spent an ample amount of time making us feel comfortable in using the newer technology included in the 2014 cars. His courteous and friendly nature are greatly appreciated. More

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Today we purchased our 11th and 12th vehicles form Crown Ford. Mike Urbania and Mike Klaben are the only two people I trust to make this a fast, friendly and fun experience. Crown Ford has always surpassed Ford. Mike Urbania and Mike Klaben are the only two people I trust to make this a fast, friendly and fun experience. Crown Ford has always surpassed my expectations and I highly recommend that you purchase your next vehicle there. More

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I have purchased and leased numerous vehicles from Mike Urbania at Klaben Ford of Warren and I have NEVER been disappointed! I've been a loyal customer since 1999! It's ALWAYS a pleasant experience and the Urbania at Klaben Ford of Warren and I have NEVER been disappointed! I've been a loyal customer since 1999! It's ALWAYS a pleasant experience and the staff is so friendly! Mike ALWAYS has a smile and a handshake ready for you when you walk through the door. Whenever I call or stop by the dealership, I am referred to as a friend not just a customer. Mike is always thorough in his work right down to every last detail. I can't say enough good things about this dealership and staff. I will ALWAYS do business with Klaben Ford and Mike Urbania! More

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I contacted Mike about the purchase of a Ford F150. He did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help m did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help me get what I need. This is the 3rd truck I have purchased from Mike. if I buy another vehicle it will be from him. More

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Working with Klaben Ford and Mike Urbania was a good experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben beat out other local Ford dealerships with the deal and the customer service was more helping and friendly. I know where I will be headed when I need my next vehicle! More

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