Mike Urbania

I have givin a five star rating because everyone was very,very nice and helpful. They answered all my questions and took time out of their day to teach me how to use all the cool things in my new car. They also showed me awesome safety features and helped me find a car that I was comfortable in!

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I couldn’t of been any happier with the deal or the people that I dealt with. They are very professional, friendly and helpful. I actually got there at 8:30 on a night where they closed at 9 o’clock and Mike stayed till 9:45 explaining my new vehicle to me. That’s going the extra mile and is greatly appreciated. Do yourself a favor and go to this dealership!

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"The Key to the Success of Klaben Ford."

- Steve Verified Customer

In my opinion, the key to the success of Klaben Ford in Warren, Ohio is because of two men. Mike Urbaania and Mr. Klaben himself have always shown respect and concern to my son and myself when we have dealt with that particular dealership. A few months ago, I had registered my disatisfaction over a recall issue. Mike Urbania called me called me and asked that I bring my Ford Escape back to the service center. When I arrived Urbania and Mr. Klaben were waiting for me and the situation was quickly rectified. I was even loaned a very good vehicle to drive to work and back that day. I have purchased two vehicles at Klaben Ford and I intend to do further business with Mike Urbania and Mr. Klaben in the near future.

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I bought my first car at the age of 21 there everyone took me seriously thank you mike for making the whole thing a quick and easy process

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"2018 Ford Escape"

- hzq5wn Verified Customer

Mike Urbania did a great job in getting back to me in a timely manner. His offer was outstanding. The whole process was painless. I will always go back to Mike.

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Mike was totally awesome. I love this dealership and I love my F150. The customer service here is the best. I will come back to this dealership to get another Ford in the future. Thank you Mike!!!

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Getting my first car was an awesome experience at Klaben Ford. If anyone is looking to get a car i highly recommend going to Mike Urbania, he did a great job at getting me my dream car, and an amazing job at getting it to me at a price I could afford.

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I did not feel pressure AT ALL when we first drove up. I was not "swarmed" by salespeople. I felt that I could take the time to look around and talk with my husband about what I was interested in. What was nice also, was that the cars were open to look inside without waiting for a salesperson to get the key. Mike Urbania was very easy to talk to and I felt that he was interested in what I was interested in and not trying to "steer" me towards something else.

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Have done business here for 2 vehicles now and will continue to do so. Mike Urbania is awesome. No bs salesman that knows what he's doing

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klaben did a ok deal for me . I appreciate the service had at the dealership with mike urbania he was a great salesman and provided me what I wanted.

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