"Straight forward transaction. Amazing salesperson. "
- Love this place
We have never been disappointed by Mike Urbania or the Klaben dealership. No time wasted waiting for anything. We feel like we are an important part of the entire buying process.
This is the only dealership I feel comfortable with and trust. From sales to service, I know all my questions and concerns will be addressed. My brother and daughter have also leased their vehicles from Klaben and have been quite satisfied. A special thanks goes out to Mike Urbana for always taking his time from start to finish. I love my Fusion. I leased one previously and had to lease another one. Burgundy Velvet. So classy. Thanks Mike!
"Excellent Professional People"
My first lease experience was great, the second was even better. Everyone at the dealership that I dealt with was very helpful and curtious, from service to making the actual deal. Very happy with the experience and would recommend this dealership to anyone. I have to say some words about Mike Urbana, Mike is not just our Salesman, but he’s our friend, we were very happy to come in and have him work our lease deals. We can’t say enough about him. He takes a tremendous amount of pride in what he does. From going over the features your new vehicle to driving it off the lot. He covers it all. He is a true asset to Klaben.
- Airborne ironman
I am a Ford guy and so is my family. Mike is the kind of person that will keep us coming back. Mr Klaben is fortunate to have him looking out for his customers. I know I am!
"New 2017 Ford Escape - Mike Urbania was awesome"
Two weeks ago, I headed in after hearing about good experiences with Mike Urbania at Klaben from some of my family members. My car of 6 years was pretty worn out and in need of repairs that just weren't worth it.
I called ahead, and Mike and I figured out a good time for me to come in. When I got there, he a had a few vehicle options. I checked them out and took my favorite for a test drive. When we got back, we figured out the best options between purchase and leasing. Mike really took the time to get to know me and my life situation, including my budget, so that he could get me a few options. What we ultimately went with was better than I had hoped and I ended up taking home a great vehicle. I got great trade in value and cash back.
I also worked with Nick Papantonakis in the finance department. He was very knowledgeable and efficient in helping me through the paperwork process.
I really enjoyed talking with Mike throughout the process too. He has a good philosophy for life which really shines through in how he treated me as a first time customer. He was a great listener and I'm confidant that he takes care of all of his customers with an equal degree of care.
Thank you Mike and thank you Klaben
"Mike Klaben Ford Lincoln of Warren goes above and beyond "
- Lana Kontos
Mike Klaben Sr. and Mike Urbania went above and beyond to find the perfect car for us; right down to the exact color we wanted. They were patient, informative and professional. Mike Urbania went over every detail of my new MKX with us in a clear and concise manner and even offered to come set up our garage door opener at our home. He downloaded all the Lincoln technology on our cell phones, set up the radio and even offered his mobile number if we had any additional questions at any time. We received a great deal and never once did we feel like we were being sold to; rare in a dealership. We owned European luxury cars for years and are so happy we made the switch to Lincoln. It rivals any high end foreign vehicle (at a much better price) and surpasses them in many ways. Mike Klaben Ford Lincoln of Warren is very well run; a class act. It's a very relaxed and comfortable atmosphere. We'll tell everyone to shop for their vehicles at Mike Klaben Ford Lincoln of Warren. Thank you gentlemen.
No complaints with new car purchase or service in the past. Mike Ubania is what every salesman should be patient , helpful and above all knowledgeable
Working with Mike U is great easy and stress free, floor to door delivery. Takes the time to answer questions and is easy to reach for follow up. Highly recommend!
"First time in a Ford"
Mike Klaben and Mike Urbania made this a wonderful experience. My wife traded in a BMW X5 for a Lincoln MKX reserve and she couldn't be happier.
- Katie M
I had a very quick and painless trip to the dealership. Two short trips and I was able to leave with a new vehicle. I love my purchase and the salesman, Mike Urbania, was wonderful to work with and made the process much easier. I feel very confident that I made the right decision by purchasing this vehicle.