"Awesome experience "
This dealership and employees are amazing and go out of their way to help customers and make experiences convenient and helpful. I have used this dealership for over ten years.
Never have an issue with them at klaben Warren. I bought my car from them (Chuck was great) and would buy another from their establishment. Great service from Scott, Karl, and John, never had any issues calling up to talk or discuss issues that are or have occured. I recommend them to anyone trying to find a car or that needs service. Have had many issues with other Ford dealerships (avoid Fred Martin) but the fast and friendly service from Klaben Ford keeps me returning.
Ford had a recall and they provided a car to use. Klaben set up everything with Enterprise and they we ready for me. Klaben notified me of the status of the recall and scheduled me as soon as the parts arrived. They made sure my family was safe when the recall came and even arranged for pickup of the rental when I had my car fixed.