Mike Vanhoosier | Page 2

Mike Vanhoosier was great. He was very knowledgeable, friendly and kept me updated. I plan to return to Patrick Hyundai soon. I also appreciated and trusted Patrick Hyundai's e He was very knowledgeable, friendly and kept me updated. I plan to return to Patrick Hyundai soon. I also appreciated and trusted Patrick Hyundai's excellent service. More

by NDAVIES36 Verified Customer Verified Customer

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I had a good experience. The people were great. The amenities were great too. Thanks ?? The people were great. The amenities were great too. Thanks ?? More

by RKEVINK1 Verified Customer Verified Customer

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I appreciate the services performed on my vehicle. However, I was genuinely shocked that after my routine maintenance appointment on 03/25/26, which cost me $2,095 and included various services, I had However, I was genuinely shocked that after my routine maintenance appointment on 03/25/26, which cost me $2,095 and included various services, I had to return on 05/12/26 due to an issue that wasn't apparent two months earlier. A few weeks ago, my car felt 'off'; experiencing an intermittent jerky sensation between gears and a slight hesitation before accelerating from a red light. Upon bringing it in, I was informed that two valves (recirculation valve and PCV valve) needed replacing. I inquired how this could have been missed during the March maintenance, and after discussing with the technician, I was told there was 'no way' it could have been detected then because these valves are 'hidden components.' If the car didn't feel abnormal in March, they wouldn't have known about the issue. Additionally, I was not provided with a copy of my Multi-Point Inspection in March, so I didn't realize my front brakes also needed replacement. These were also replaced on 05/12/26; bringing the total cost of everything to $1,567. In grand total, I have spent $3,662 on my vehicle in just two months, despite routinely maintaining and caring for it since its purchase in 2020, with only 37k miles on it. Given that the car is only six years old, these amounts feel excessive. When I asked if any of these repairs were covered under the Powertrain Warranty, since the valves connect to the engine, I was told they are not covered. Seriously? Not even a discount? The service technician and advisor were courteous and helpful, however, th More

by AMB Verified Customer Verified Customer

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Great service and a very professional team. They were friendly, explained everything clearly, and took good care of my vehicle. The work was completed on time, and the whole experience was smoo They were friendly, explained everything clearly, and took good care of my vehicle. The work was completed on time, and the whole experience was smooth and stress-free. Highly recommend! More

by JULIAA291185 Verified Customer Verified Customer

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Everything was great, did what I asked and didn't push for other services. I will go back the next time I need service for other services. I will go back the next time I need service More

by maryamurph Verified Customer Verified Customer

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The staff is kind and the process seems streamlined and efficient for services. Parts take a little too long to come in and I believe you don't get a call right when it arrives, but all in all, it gets don efficient for services. Parts take a little too long to come in and I believe you don't get a call right when it arrives, but all in all, it gets done and life is good. I enjoy coming to this dealer because it seems to run like a well oiled machine and the folks are friendly and speak well. More

by dbruno84 Verified Customer Verified Customer

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Good Done Had a good experience. Will definitely be back to bring my car in for service. Staff very friendly Will definitely be back to bring my car in for service. Staff very friendly More

by MISSKITTIECAT5 Verified Customer Verified Customer

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Everything was good except the wait time is extreamly long. Also, I have an issue with my wireless charger which they indicated have no time to check it, and I have to make another appointment for it. long. Also, I have an issue with my wireless charger which they indicated have no time to check it, and I have to make another appointment for it. More

by MOHDFARAH23 Verified Customer Verified Customer

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Lack of honesty, integrity, and timely customer service. Service advisor was rude and provided little follow up and I was told to 'file a complaint' with the service manager. Also informed my vehicle was 'b Service advisor was rude and provided little follow up and I was told to 'file a complaint' with the service manager. Also informed my vehicle was 'being filled with oil' yet was sitting in the parking lot. More

by TODD.JOANNE Verified Customer Verified Customer

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It was quick and everyone was very friendly. I was surprised to see that they topped off my gas tank I was surprised to see that they topped off my gas tank More

by BHAHBB Verified Customer Verified Customer

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