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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
113 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

113 Reviews

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113 Reviews of Gus Rozos

June 19, 2026

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Employee Rating

Gus is a very helpful person. Listens to my concerns and does his best to get things completed More

by Shallcross.david
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that your visit was a great one, and that Gus was helpful for you! Our goal is to ensure a professional and stress free visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

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Employee Rating

Good service and nice, helpful employees. Only complaint is the waiting area needs to be larger More

by TRIPPLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Erik Favela, Mike Vanhoosier, Tyler Schulz

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are thrilled to hear that your visit was a great one, and that you received great service and that the employees were nice and helpful. Our goal is to ensure a stress free and welcoming visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

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Employee Rating

The service professional and fast. I was explained on all the process of repair to my car. More

by omar.escamilla.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Tyler Schulz

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that your visit was a great one, and that the team was professional and fast! Our goal is to ensure a swift and transparent process with our service visits, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 18, 2026

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Employee Rating

His is always very professional and pleasant to interact with. Do not agree with fee being charged when using a credit card. You agree to accept credit cards and the fee should be part of Cost Of Doing Busi More

by teriruth
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jun 19, 2026

Patrick Hyundai responded

Thank you for the 5 star review! We are glad to hear that you had a great visit and that the team is always professional and pleasant to interact with. Our goal is to provide a professional and stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 17, 2026

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Employee Rating

Organized and polite. I forgot the name of the man waiting on me this time but I have had Gus in the past and he is very helpful More

by Cel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Vanhoosier

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Jun 19, 2026

Patrick Hyundai responded

Thank you for the 5 star review! We are glad to hear that the team was polite and organized! Our goal is to provide a smooth and efficient visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 17, 2026

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Employee Rating

Pete was very helpful regarding my tire sensor problem. I have another appointment scheduled in two weeks. More

by EMIL.KANE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki

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Jun 19, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that Pete took great care of you! Our goal is to provide a smooth and efficient visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 14, 2026

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Employee Rating

I had a good experience. Joshua treated us well and we got the deal we wanted. More

by gurujijai1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass, Joshua Garduno, Muhammed Ali

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Jun 19, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was a great one, and that Joshua treated you well! Our goal is to ensure a friendly and transparent process, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 12, 2026

Dealership Rating
Employee Rating

Gus was very polite and helpful. Car got serviced and washed within the time promised. Oil was not overfilled! So I am happy with the service. Thank you! More

by P_KARADJOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went well, and that Gus and the team were polite and helpful! Our goal is to ensure a friendly and efficient experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Greatly appreciate the many years of outstanding service that Gus has provided in coordinating service needs for my Hyundai vehicles. More

by JLIPPERT1229
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went well, and that Gus and the team were able to make your visit a great one! Our goal is to ensure a professional and efficient experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 11, 2026

Dealership Rating
Employee Rating

Very good customer service. Nice staff. Service in timely manner. Helpful suggestions. Very good hospitality. Nice and clean environment. More

by RAVJIPATEL_2000
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jun 12, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went great, and that the team provided great customer service, helpful suggestions, and great hospitality! Our goal is to ensure a friendly and seamless experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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