From my original purchase to the excellent response in
the service department. I would recommend.
the service department. I would recommend.
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by MARTSKI24
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Patrick Hyundai responded
Thank you so much for your 5-star review! We are glad to hear your visit was a great one, and that every stage of our dealership gave you a great experience! Our goal is to ensure our customers needs are met, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
I would recommend this dealer.
However, I am not confident that the items billed were actually done. I will take it up with Gus next week. Not confident, was the tire rotation,
However, I am not confident that the items billed were actually done. I will take it up with Gus next week. Not confident, was the tire rotation, which wasn't done which leads me to believe that the 4 wheel alignment wasn't done, along with the other 15K mile items. I hope it not to be true. I was there an hour. I was told 2 1/2 hours. I've waited longer for oil changes. Not complaining about the wait time. But that adds to my concerns of other items getting done.
Sorry about the rating. Just please provide me some confidence.
Thank you,
Steve
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by smersch
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Patrick Hyundai responded
Thank you for your review. We are glad you would recommend us, but we apologize that you felt that the services were not completed. We would love to hear more about your visit so please feel free to reach out to us at customerservice@patrickcars.com for more assistance! - Patrick Dealer Group Customer Relations Team
Professional staff, courtesy and timely.
Service Manager goes out of his way to make certain things go smoothly.
Service Manager goes out of his way to make certain things go smoothly.
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by JAPHILLIPS0808
Verified Customer
Verified Customer
Jul 31, 2026 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so glad to hear that the staff was professional and that the service manager goes out of his way to make things go smoothly. Our goal is to ensure our customers are taken care of, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Everything went extremely smooth.
They looked at my car, found out all the items that needed to be taken care of, and gave me the cost of each one which I could simply check to do it
They looked at my car, found out all the items that needed to be taken care of, and gave me the cost of each one which I could simply check to do it or check to not do it, and they were fast on the repair and I went home satisfied
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by JACKCASTELLA
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so glad to hear that your visit was a great one, and that the team provided a great level of care for you and your vehicle! Our goal is to ensure transparency and efficiency with our service visits, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Always a pleasure.
.love the inspection report..a friendly staff...oil change price too high
.love the inspection report..a friendly staff...oil change price too high
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by CCULOTTA
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Patrick Hyundai responded
Thank you for your 5-star review of Patrick Hyundai! We are glad to hear that it's always a pleasure when you service with us, and that you like the inspection video! Our goal is to ensure a friendly and transparent visit, and we're glad we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relation Team
Very good service,on time,very professional, very
friendly. I am a customer with patrick Huynday since 2007.
friendly. I am a customer with patrick Huynday since 2007.
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by jamil mouannes
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Patrick Hyundai responded
Thank you for your 5-star review! We are glad to hear that the service was very good, professional and friendly. Thank you for being a customer since 2007! We truly appreciate you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Great service as always and Gus is a terrific service
representative to deal with in the service department. A+++
representative to deal with in the service department. A+++
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by hvgar
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Erik Favela
Jul 03, 2026 -
Patrick Hyundai responded
Thank you for the 5-star review! We are glad to hear that Gus was great and that the service was great as always! Our goal is to ensure great workmanship and an unparalleled customer experience-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Gus is a very helpful person.
Listens to my concerns and does his best to get things completed
Listens to my concerns and does his best to get things completed
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by Shallcross.david
Verified Customer
Verified Customer
Other Employees Tagged:
Gus Rozos
Jun 25, 2026 -
Patrick Hyundai responded
Thank you for your review! We are so glad to hear that your visit was a great one, and that Gus was helpful for you! Our goal is to ensure a professional and stress free visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
Good service and nice, helpful employees.
Only complaint is the waiting area needs to be larger
Only complaint is the waiting area needs to be larger
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by TRIPPLEP
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Patrick Hyundai responded
Thank you for your review! We are thrilled to hear that your visit was a great one, and that you received great service and that the employees were nice and helpful. Our goal is to ensure a stress free and welcoming visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
The service professional and fast.
I was explained on all the process of repair to my car.
I was explained on all the process of repair to my car.
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by omar.escamilla.70
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Patrick Hyundai responded
Thank you for your review! We are so glad to hear that your visit was a great one, and that the team was professional and fast! Our goal is to ensure a swift and transparent process with our service visits, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
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