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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
87 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

87 Reviews

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87 Reviews of Gus Rozos

May 28, 2026

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Employee Rating

Gus is the best- hands down! Professional and responsive. Explains things clearly and always makes me feel valued as a customer. More

by ALICIA_MICHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the Gus was able to make your visit a great one, and that he explained everything clearly and made you feel valued! Our goal is to ensure transparency as well as making our customers feel valued- we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 27, 2026

Dealership Rating
Employee Rating

I appreciated his efforts to find an alternative to my issue, instead of possibly costly body work More

by djrsas
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 29, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that we were able to provide you with a great visit! Our goal is to ensure our customers needs are met, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 23, 2026

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Employee Rating

Honest, friendly service with higher than normal price points I've never been misled, just feel they could have more competitive pricing More

by Necks99
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 29, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that we were able to provide you with a great visit! Our goal is to ensure our customers are satisfied with the service they receive, and we're glad we hit the mark in some areas of our dealership, but regret that it seems we missed the mark on others! Please feel free to reach out via call or text if you ever have any questions or concerns. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 13, 2026

Dealership Rating
Employee Rating

My first visit went very well. Although we did not solve dashboard leak issue, it documented if I see it happen again. The staff overall very friendly, professional and polite. I a More

by SBLUCHER27
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit went well, and that the staff was friendly and polite. Our goal is to provide great overall experience, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 13, 2026

Dealership Rating
Employee Rating

I took my car in for a recall. The service manager was very nice. He got me in and out really fast thank you very much Patrick Hyundai. More

by VINNYDEE64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit went great, and that the service manager was nice as well. Our goal is to provide a quick and efficient visit, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 11, 2026

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Employee Rating

Dealership is cleanly and offers good amenities if you're waiting. The people are nice, courteous and professional. More

by sidd.mehrotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit was a great one, and that the people were nice and professional as well. Our goal is to provide a friendly, welcoming environment, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 10, 2026

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Employee Rating

Friendly knowledgeable staff. Very clean dealership. Easy to schedule service appointments. Work is done in the estimated time mentioned by the service tech. More

by DLECKA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that your visit went great, and that you found it easy to schedule appointments, and that the work was done in a timely manner! Our goal is to provide a quick and efficient visit, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 10, 2026

Dealership Rating
Employee Rating

The recommended service on your mileagesale sheet are things that are unnecessary. If I can't trust you to recommend the appropriate regular service, how on earth can I ever trust you to diagnose a probl More

by SHAUN234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 15, 2026

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We understand your frustration and your concerns about the recommended services are valid! Our goal is to ensure proper transparency and communication with our service visits, and we regret that we missed the mark with your visit. Please feel free to reach out via call or text if you ever have any concerns. - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

The technician was very informative and thorough when explaining the repairs recommended on my vehicle. More

by FRANKGIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We're glad to hear that your visit went well, and that the staff was informative and thorough in their explanation! Our goal is to provide transparent communication during your service visit-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

Very efficient and nice They were nice to me Bruh They didn't break my car More

by REBECCABLAKELY22
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the team was able to assist! Our goal is to ensure that you vehicle is properly cared for, and we're glad we were able to assist! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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