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Mike Wells
Mike Wells at Hartford Toyota
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Mike Wells

Assistant Service Manager

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.5
36 Reviews
4.5

36 Reviews

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36 Reviews of Mike Wells

September 16, 2023

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Employee Rating

Service representative was excellent. Best experience ever. I highly recommend these guys for all your service/sales needs. More

by TitiJany
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chip Benyi, Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Orion Pickham, Matt Ford, Pat Esposito, Hugo Muniz, Janice Acosta

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Sep 17, 2023

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

August 21, 2023

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Very good service. My car performance improved much better after I received the excellent service More

by Jasperhenry47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Aug 21, 2023

Hartford Toyota responded

Jasper, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

August 19, 2023

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They were on. Point with my car I was not aware of the two recalls More

by Carmen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Aug 19, 2023

Hartford Toyota responded

Thank you for choosing Hartford Toyota. We look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

August 12, 2023

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The service was excellent and their time was efficient i love the service thanks again More

by Gassopshernette
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Workmanship
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Recommend Dealer
Yes
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Aug 14, 2023

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

July 27, 2023

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Quick Friendly Super Effecient. Calls back Super Fast Arranges best Times best suited for customer More

by LRwve24
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta

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Jul 28, 2023

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 30, 2023

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Clean modern well staffed always giving sound advice on service needs . Awesome video and inspections . More

by hondablueteam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta

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May 31, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

May 17, 2023

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Always courteous. Keep you informed. Very timely. That's why I keep going back there. More

by Freedom23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Janice Acosta

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May 18, 2023

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

May 06, 2023

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Service charges absorbinant fees for every thing and do not liver up to service contracts or warranties. I find them to be so dishonest and rude that I would never use them again or never purchase a car at More

by Klemkey
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen Elliot

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May 11, 2023

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

May 02, 2023

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U guys are awful, i will be going to a different toyota from now on More

by Oliviagpaine
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chip Benyi, Richard McAllister, Jr., Bo Myta, Nancy Jackson, Pat Esposito, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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May 05, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

April 20, 2023

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Employee Rating

Outstanding Did a very wonderful and a pleasant services, is higher recommended.. Excellent, on time. More

by Onepockett
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Apr 20, 2023

Onepockett responded

Is highly recommened

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