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Mike Wells
Mike Wells at Hartford Toyota
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Mike Wells | Page 2

Assistant Service Manager

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Mike Wells

August 12, 2023

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The service was excellent and their time was efficient i love the service thanks again More

by Gassopshernette
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Yes
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Aug 14, 2023

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

July 27, 2023

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Quick Friendly Super Effecient. Calls back Super Fast Arranges best Times best suited for customer More

by LRwve24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta

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Jul 28, 2023

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 30, 2023

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Clean modern well staffed always giving sound advice on service needs . Awesome video and inspections . More

by hondablueteam
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta

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May 31, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

May 17, 2023

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Always courteous. Keep you informed. Very timely. That's why I keep going back there. More

by Freedom23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Janice Acosta

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May 18, 2023

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

May 06, 2023

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Service charges absorbinant fees for every thing and do not liver up to service contracts or warranties. I find them to be so dishonest and rude that I would never use them again or never purchase a car at More

by Klemkey
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen Elliot

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May 11, 2023

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

May 02, 2023

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U guys are awful, i will be going to a different toyota from now on More

by Oliviagpaine
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chip Benyi, Richard McAllister, Jr., Bo Myta, Nancy Jackson, Pat Esposito, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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May 05, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

April 20, 2023

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Outstanding Did a very wonderful and a pleasant services, is higher recommended.. Excellent, on time. More

by Onepockett
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

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Apr 20, 2023

Onepockett responded

Is highly recommened

April 11, 2023

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Great service everytime I go. I will recommend this place to others. Thank you. Have a great day More

by Marcelo Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Janice Acosta, Estelle Percoski

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Apr 11, 2023

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

April 05, 2023

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Meh 🤷‍♀️ wouldn’t recommend to anyone I still haven't heard back about my remote start More

by Oliviagpaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hugo Muniz, Estelle Percoski

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Apr 08, 2023

Hartford Toyota responded

Olivia, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

April 05, 2023

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Very speedy service and nice waiting area…. Was informed the whole time about my vehicle the whole time and what needed to be done next time and how the car was running More

by Chelsea B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Hugo Muniz, Janice Acosta, Estelle Percoski

Helpful
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Apr 05, 2023

Hartford Toyota responded

Chelsea, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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