Mike Westcott

Outstanding customer service ! !! Everyone is extremely knowledgeable and happy to assist and answer any questions This is the go to place for us every time we need a vehicle. !! !! Everyone is extremely knowledgeable and happy to assist and answer any questions This is the go to place for us every time we need a vehicle. !!! More

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Great sales and service team Had bought two cars from Mike and have always had great service from Jason. Plan to buy another soon for a family member. Mike and have always had great service from Jason. Plan to buy another soon for a family member. More

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Best car buying experience EVER*** Clean showroom, plush hospitality area, upbeat sales professional who assisted us to get a great fair deal on a beautiful BMW. I love Preston Motors. Clean showroom, plush hospitality area, upbeat sales professional who assisted us to get a great fair deal on a beautiful BMW. I love Preston Motors. An HONEST car dealer that values their customers More

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Could care less about my business Shopped two high-end dealerships, the experience was as different as night and day. Preston BMW was unfriendly, acted like they could care less abou Shopped two high-end dealerships, the experience was as different as night and day. Preston BMW was unfriendly, acted like they could care less about my business. I would describe their customer service as indifferent. They were not busy during either of my visits yet there was a feeling I was interrupting. After appraising my trade, a deal sheet was handed to me with a rather rude explanation we don't negotiate. Despite my negative experience, my wife and I visited the next day and this was a vehicle she wanted. We test drove and expressed our interest in purchasing. Same as the day prior, cold matter of fact here is the deal take it or leave it. We asked if they could do better on the trade, the sales person stated I explained the deal, it's the best we are going to do. We insisted and he begrudgingly ask the sales manager, came back with a why are you bothering me attitude informing me no as I said we don't negotiate. As flippant as he was my wife wanted the vehicle. I interjected and said let's look at an Infiniti at the other dealership before decide. Am I glad we did. The competing dealer was welcoming and went out of their way to assist us. We actually did not like the Infiniti however the sales person offered two other vehicles. We got a fantastic deal on ironically a 2015 BMW. The trade in offer was substantially better than Preston's and we purchased a newer vehicle with far less miles and as stated at a great price. More

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Sales and Service Mike Westcott, awesome sales person. Very caring. Helps and directs you with any concerns or issues. Always there to help. Service has been exceptiona Mike Westcott, awesome sales person. Very caring. Helps and directs you with any concerns or issues. Always there to help. Service has been exceptional also. More

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Amazing Buyer Experience Loved the buying experience from Preston BMW! It was a no nonsense hassle free conversation. They gave us a fair trade in value and made the experienc Loved the buying experience from Preston BMW! It was a no nonsense hassle free conversation. They gave us a fair trade in value and made the experience quick and easy! More

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Wonderful experience all the way around Had a tremendous experience purchasing our BMW last week. Mike Westcott goes above and beyond to make the customer feel comfortable with the car befor Had a tremendous experience purchasing our BMW last week. Mike Westcott goes above and beyond to make the customer feel comfortable with the car before they leave the lot. He gave us 4 different ways to get in touch with him if we had any problems or questions. He followed up with an email to check with us and thank us for our business. He is a gem of an employee and a great example of how you should treat people. More

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Worth the Trip! We had a great experience with Preston BMW. We drove 65 miles from PA to deal with them and it was time well spent. Mike and Rick were very respectful We had a great experience with Preston BMW. We drove 65 miles from PA to deal with them and it was time well spent. Mike and Rick were very respectful of our time, and we were able to purchase our car, along with a trade, in 2 visits lasting 1 hour each. This team seems to implemented a totally transparent sales approach that was both unexpected and appreciated. We got a great APR thanks to Todd, and I've waited in drive-thru lines longer than it took go through the financing process. Follow up was kind and prompt. I would recommend this team to everyone, even if you have to travel. They are worth the trip!!! More

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Suburb is all I can say. I bought my car almost two years ago and the few times it has been in for service the only word that comes to mind is EXCELLENCE. They have picked up my vehicle and provided a years ago and the few times it has been in for service the only word that comes to mind is EXCELLENCE. They have picked up my vehicle and provided a loaner each time with absolutely no hassle. Jason in service has been great to work with and communicated each step of the way. My husband and daughter also have purchased a BMW with Mike and he exceeds every expectation you may have. I would highly recommend Preston BMW and Mike Westcott. More

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This is my third BMW. My overall experience with the dealership has been great. I love the low maintenance on BMWs. Really appreciate all the help Mike has been to us. Its been great working with him. dealership has been great. I love the low maintenance on BMWs. Really appreciate all the help Mike has been to us. Its been great working with him. More

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