Mike Worthington

I bought a 2025 CX30 in July. First off they did the title wrong and it has my co-signers name on it and they are blaming the bank saying the bank required it. Spoke to the bank s First off they did the title wrong and it has my co-signers name on it and they are blaming the bank saying the bank required it. Spoke to the bank said nope the dealership didn’t have to do it that way. 2nd I paid $1000 extra for the ceramic (that I later found out already came in it) but if you pay the $1000 they will fix ANY chips. Oh ok great! Well a week after I got my car I got a chip. They scheduled to get it fix and then it got canceled. They never called me to reschedule. I called my salesman 3weeks later and he said he’d call me back! Do you think he has yet?!?! NOPE!!! How am I supposed to refer ppl here when after I bought the car I’ve been treated like this. Oh did I mention their title lady hung up on me twice and was supposed to call me too but never did. Come to find out she said “it’s not her job” when she was supposed to have new paperwork sent to me to sign for a new white title. Soooo how do I recommend ppl? After we’ve bought 3 cars here? And I’m the one that gets F’d More

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Raul the salesperson did a good job in order for me to make the right decision for buying my new car. He was patient with me explaining the important features of the car. I appreciate it. make the right decision for buying my new car. He was patient with me explaining the important features of the car. I appreciate it. More

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Good salesmen , They knew what they were talking about. The place was spotless and all employees were very helpfull The place was spotless and all employees were very helpfull More

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Spencer did a great job taking doing an oil change on my Wife’s car, and even washed it for her. Great service and great dealership. Highly recommend. Wife’s car, and even washed it for her. Great service and great dealership. Highly recommend. More

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Had my car for 1week didn’t give a a rental car I had to personally rent a car and pay for it on my owe somewhere else but what’s worse is that after 1 weeks they said they can’t fix it because of other pre personally rent a car and pay for it on my owe somewhere else but what’s worse is that after 1 weeks they said they can’t fix it because of other previous car . Unbelievable!! More

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We’ve have bought several cars from Germain Mazda and have had a wonderful experience every time. Jordan Bostic is welcoming and very easy to work with! I highly recommend this dealership and ask for J have had a wonderful experience every time. Jordan Bostic is welcoming and very easy to work with! I highly recommend this dealership and ask for Jordan. More

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On Friday, June 23rd, I purchased a pre-owned Audi TT from Germain Mazda. It was a cash transaction, and I paid full (over market) asking price. The car is a summer weekender and is not my primary vehicl from Germain Mazda. It was a cash transaction, and I paid full (over market) asking price. The car is a summer weekender and is not my primary vehicle. It is in great condition, and I am enjoying it very much. The only issues I had were the following. On the day after I purchased the car, I wanted to check the air filter to make sure it was clean or had been replaced as part of their used vehicle prep (I never received a list of items checked and/or addressed as they claim to do). When pulling the hood release, the release handle simply pulled off. The plastic stem that inserts into the receiving latch release had clearly been damaged. Additionally, the car had a professionally installed drivetrain performance package, and I had seen the original receipt for this modification with parts listed in the glovebox when I originally viewed the car. They had been removed when I picked the car up. I spoke with the salesman on Saturday June 24th, the day after purchase to voice concern over both the broken latch and the missing receipt. He indicated that the receipt was removed because it contained personal information about the previous owner. I told him I understood and simply wanted the product information, and to please make a copy with the personal information redacted or covered when copying. He assured me he would call me back the following Monday to address both my concerns. Today is July 27th, and I have yet to hear back from anyone at Germain related to my requests and issues. So net net is if you buy a car from Germain, get everything you need or request before you write the check, because it will be crickets afterward. More

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The customer service at this dealership has been the best. Service appointments are consistently prompt, thorough, and trustworthy. Amy, the service advisor we have has since purchasing our Mazda in 201 best. Service appointments are consistently prompt, thorough, and trustworthy. Amy, the service advisor we have has since purchasing our Mazda in 2017, has always taken very good care of us. Buy your next car here and ask for her! More

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Jordan, my salesperson, was just phenomenal and I would highly recommend him to anyone who wants to buy new or used! highly recommend him to anyone who wants to buy new or used! More

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I recently had the pleasure of stopping into Germain Mazda of Columbus this past weekend. I had been to multiple car dealerships without being able to find the SUV at the payment I was looking for as we Mazda of Columbus this past weekend. I had been to multiple car dealerships without being able to find the SUV at the payment I was looking for as well as a good number for a trade in I had. Not only did Germain Mazda give me a good number on my trade in but they went above and beyond in order to get me to my goal monthly payment. The sales manager Michael Worthington "Mazda Mike" and sales consultant Kashif Ullah 'Sargent" were very personable and made my family feel comfortable at the dealership. They took their time making sure I was confident in my purchase and went over multiple options. I can easily say I will be doing all my future car shopping at this dealership and recommend anyone to stop out. More

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