Mike Zinda | Page 17

We had a great experience.. Absolutely no pressure...Rich Williams was patient and nice. Did not try to sell me a more expensive car. Once we made a decision the buying process w Absolutely no pressure...Rich Williams was patient and nice. Did not try to sell me a more expensive car. Once we made a decision the buying process was smooth sailing! The car is beautiful and we got a great deal! More

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Best Vehicle Purchase ever! At the end of 2014, my husband and I arrived at Lexus of Sacramento to test drive different models of Lexus vehicles. It was not our intention to fin At the end of 2014, my husband and I arrived at Lexus of Sacramento to test drive different models of Lexus vehicles. It was not our intention to find the car of my dreams. Lonnie, our sales person, patiently listened to our needs, gave me time to test drive different models, and provided a Lexus that met everything I wanted in a car. Through a 'no-pressure' financial exchange, we bought a beautiful ES 350. Many other Lexus employees were very helpful: Vanessa, Bryon, Mike and Mark. It was evident that the employees at Lexus of Sacramento believe and take pride in their product. Overall, this unexpected purchase was the best car buying experience that we have ever had. Lexus of Sacramento customer service is exceptional just like their product. More

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No pressure, great prices, amazing customer service Came in just to look at the IS and Don was very patient in showing me a variety of options. He was very knowledgable about all years of the model and Came in just to look at the IS and Don was very patient in showing me a variety of options. He was very knowledgable about all years of the model and the multitude of features. I was able to drive several of the cars and felt no obligation or pressure. In the end, I left with the car of my dreams at an affordable price and was pampered all day. Best car purchasing experience of my life and will be a lifelong customer. Thank you Lexus of Sacramento! More

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My Lexus of Sacramento Experience In the past I have found buying a new car an extremely unpleasant experience. But, at Lexus of Sacramento, while it took a long time (about 5 hours) e In the past I have found buying a new car an extremely unpleasant experience. But, at Lexus of Sacramento, while it took a long time (about 5 hours) everyone we worked with was very professional. They were all very knowledgeable, not only about the car I bought, but how to get through the process of completing the lease. More

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5 out of 5 Let's cut to the chase, here are the reasons Lexus of Sacramento earned 5 out of 5 stars: 1. Second car in two years and received A+ service from e Let's cut to the chase, here are the reasons Lexus of Sacramento earned 5 out of 5 stars: 1. Second car in two years and received A+ service from everyone last weekend. They found the exact car, color, kept me informed up to delivery (7 days later). Everyone from sales, service, post delivery, car detail, and finance treated me right. I've bought from Hanlees, Roseville Toyota and Elk Grove Toyota and they suck compared to Lexus of Sacramento 2. No hassle pricing - go through Costco Auto and see Mike Kennedy he is a rockstar 3. Service dept is A+, Christina Carson is awesome, she always takes great care of me and my car 4. If your work is 4 hrs or more, they provide a free loaner car 5. Donuts, coffee and water in the morning are free More

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ya just want to keep doing business with them! These Lexus folk are just good folk. I always get fantastic service, Brandy is always great and helps me on time and in a friendly way. Kent did a gre These Lexus folk are just good folk. I always get fantastic service, Brandy is always great and helps me on time and in a friendly way. Kent did a great job of selling us! We had fun! Mike wrapped up the paperwork as fast as possible! We just love Lexus of Sacramento and don't get me started on my new car! yikes! i adore it! love, kay and john daly More

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Superior Customer Service I drove over an hour and passed other Lexus dealerships just to go to Lexus of Sacramento due to their reputation. I had a very pleasant sales experie I drove over an hour and passed other Lexus dealerships just to go to Lexus of Sacramento due to their reputation. I had a very pleasant sales experience from Sales Consultant, Don and General Manager, Jamal, and Finance Manager, Mike when I leased my CT200h. They took time to make sure I was happy and had a vehicle that worked for my situation. Everyone was very patient during the whole process even though it was over 2 hours past closing. Sharon was my delivery specialist and was very helpful and knowledgeable about the product. Sharon even helped me setup the hands free bluetooth before leaving the dealership in case I needed to use it on my drive home. Since then I have gotten several follow up calls just to see how I am enjoying my new car. I love my new ride and highly recommend this dealership to anyone in the market for a new vehicle. More

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My mother and I were in the market for new cars and the Lexus IS250 caught my eye. My parents and I decided to go to Lexus of Sacramento to test drive the new 2014 IS250. Michael Kennedy was very helpful Lexus IS250 caught my eye. My parents and I decided to go to Lexus of Sacramento to test drive the new 2014 IS250. Michael Kennedy was very helpful with all of the questions we had about the car. Vanessa at the front desk was also very helpful in directing us to the right places and showing us around the dealership. Our first visit was a very pleasant experience. We were immediately drawn in by the friendly atmosphere. I did not feel pressured at any time to buy the car or make any commitments. We told Mr. Kennedy that we needed some time to think about such a large purchase and to look at other options. It was not long before we called Mr. Kennedy back to see the cars again. During this visit, we were overwhelmed with the friendliness and the price that Michael was able to provide us. My mother and I both bought the new 2014 IS250's and could not be any happier. Michael Kennedy has continually smothered us with his kindness to ensure we are both enjoying our new cars. Overall, I felt that the whole staff did a great job providing us with the information that we needed to make our decisions. Even after our purchase, Michael Kennedy went above an beyond our expectations. He even informed me that I could get money back for being a recent graduate of college. I enjoyed my experience at Lexus of Sacramento and will definitely recommend it to anyone looking to buy a new car! More

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It was time for my first "luxury" car purchase. I contacted Costco for Lexus and Acura referrals. I mentioned to a friend that I was going to buy a new car soon. She was pre-approved by her bank I contacted Costco for Lexus and Acura referrals. I mentioned to a friend that I was going to buy a new car soon. She was pre-approved by her bank for a new car, but was not looking forward to the high pressure of sales associates. We decided to shop together. I made an appointment with Mike Kennedy with Lexus of Sacramento. After a few test drives, my friend purchased the IS250. She was very pleased with the "no pressure" approach and friendliness of the staff. I couldn't decide between cars, so I returned a week later with my husband and son to test drive the IS250. A week later, I called Mike Kennedy, picked exterior and interior colors and bought two more IS250s. Why? It was the low pressure, competitive pricing, and most of all the friendly service. Mike was very thoughtful and professional. He even offered the $1,000 "recent graduate" rebate for my son - great incentive! Today my car was making a strange noise. Lexus immediately was there to assist and assure me that all my concerns would be taken care of. I am confident that the two cars added to my family and my friend's car were purchased from one of the best dealerships in the Sacramento area! Customer service is a high priority for Lexus of Sacramento and it shows! Their cars, personnel and service make the Lexus brand proud. More

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This is the first time my family and I enjoyed the experience of purchasing a car. The employees we dealt with were extremely cordial and helpful. experience of purchasing a car. The employees we dealt with were extremely cordial and helpful. More

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